System Administrator

Jaydev Singha

Harinarayanpur, Burdwan. *****.******.******@*******.***

******.******@***************.***

Mob. No: +91-842*******/983-***-****

Core Strengths:

• Passion for constant improvement.

• Ability to solve all IT related issues.

• Ability to make good decisions in stressful situation.

• Effective team leader with strong analytical and problem solving abilities.

• Flexible and detailed oriented attitude.

Career Objective:

Seeking a position in the industry, that enables me use my technical skills and analytical abilities to achieve individual and organizational

goals. For……

• System Implementation.

• Development of Applications – Developing IT Network Systems.

• Solving complex Hardware and Software related issues.

Microsoft Certification:

• Microsoft Certified IT Professional (MCITP): Windows Server 2008: Enterprise Administrator

• Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Active Directory, Configuration

• Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Applications Infrastructure, Configuration

• Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Network Infrastructure, Configuration

• Microsoft Certified Technology Specialist (MCTS): Windows 7 Configuration

Candidate ID : SR7238888

Reg. No : u3fsyd5132

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Technical Skills:

• Diploma In Hardware and Networking (A+, N+).

• Diploma In Software Technology.

Academic Qualification:

• Master Degree from Burdwan University in 2002.

Technical Summary:

With 7 years 9 months of experience in the IT industry.

Build Server in Remote locations.

Resolve the windows related issues in remote locations.

Expertise in Active Directory Administration.

Technical Skill Set:

: VMware ESXi 5.0 and 5.5

Virtualization

Operating Systems : Windows 8, Windows 7, LINUX (Ubuntu, Fedora, Redhat,), Windows Vista,

Windows XP.

Microsoft Servers : Windows Server 2008, Windows Server 2003, Windows Server 2000,

Windows 2000 Professional, Microsoft Exchange 2003 and 2007.

Directory Services : Active Directory (2008/2003). Design and Administration.

Network Security : Symantec Endpoint Protection, Microsoft Forefront Client Security,

Microsoft Security Essentials, Quick Heal, McAfee, AVG, Avast,

Bitdefender, ESET NOD32, Kaspersky, AntiVir etc.

3rd Party Remote Tools : BigAnt Messenger, PC Anywhere., Mikago, VNC, LogmeIn. Team viewer,

Ammyy Admin etc.

Application Software : VMware vSphere Client 5 and 5.5, Microsoft Office 2007/2010, Configure Mail in

Outlook 2007/2010, Seagate Crystal Report, SQL, ILeap, Avro, Norton Ghost, Adobe

Products, Foxit Reader, IP Testing, Advance System Care, ASAP Utilities, Bandwidth

Monitor, Capture, Data Recovery, Disk Utility, Download Manager, Driver Backup

and Restore, Converter, File Backup, File Compression, File Copy Utility,

File Shedder, Firewall, FTP Client, HDD Clone, Uninstaller, Windows Update

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Downloader, Widows Password Tracer, Windows Key Changer, N Lite, Network

Administration and many more…..

: HP ProLiant BL660c Gen8, HP ProLiant BL460c Gen8, HP ProLiant

Server Administration

DL360e Gen8, HP ProLiant DL180 G6, HP ProLiant DL380 G6, HP

ProLiant ML 570 G3, HP Blade Enclosures, Server Rack Builds

Networking: Switches, Modems, ADSL Router

System: CCTV System, Biometric Attendance System, EPABX System, PA system.

Professional Experience:

Rose Valley Group of Companies.

Rose Valley is a fast emerging multi business conglomerate with pan India presence. Beginning with a modest growth, the company now

boasts of a wide diversification in areas of residential townships, commercial complexes, shopping malls, hotels and resorts, amusement

parks, garments, IT & ITES, Media and Entertainment, Healthcare, Education, Social Welfare, FMCG, Housing finance, Travels, Films, and

Fashions. The company presently is vigorously expanding its core business area. As of now, the company is operating with 600 regional and

branch offices across almost all States in India with a working strength of over 12 Lakh workers/employees.

Time Period : 08/02/2010 to Till now.

Designation : System Administrator

Responsibilities:

Onsite VMware Administrator and Windows Administrator Provide Technical support services.

Virtualization Environment Management

Installation, configuration and deployment of VMware products such as VMware Workstation, VMware converter, VMware

View, VCB and more in virtual environment.

Experience in installing, configuring and troubleshooting VMware View Composer and View Connection Manager to make

Virtual Desktop Infrastructure efficient and to simplify desktop administrative management tasks. Responsible for

successfully upgrading all hosts and vCenter servers to vSphere 5.5

Reconfigured all ESX network connectivity utilization including VLAN tagging and teaming and also the configuration of

many dvSwitches with 802.1q VLAN tagging.

Experience of FC SAN/iSCSI SAN/NAS storage technology and work with SANs in VMware environments.

Good experience in migrating production VMs using Storage vMotion to new Datacenter with zero downtime.

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Involved in DR design and planning.

Test and recommend Replication/Backup solutions for VMware.

Using VMware vCenter, created DataCenter Environment by creating VMware clusters, adding ESX hosts in the clusters,

and implemented HA and DRS.

Installed and configured ESX 5.0 / 5.5 Servers on Blade Servers.

Performed physical to virtual (P2V) migrations for approximately 50 physical servers utilizing VMware Converter.

Created clones and templates of Virtual Machines.

Deploying VMs through Templates.

Configured HP Blade BL660c Gen8 using the ILO & Onboard Administrator and HP Insight Manager.

Responsible for deploying, managing, and maintaining HP ProLiant BL series C class blade servers and DL series servers.

Installing, configuring, administering, troubleshooting VMware server on ESX platform and VMware client, workstation.

Testing the Applications Processes.

Participate actively in weekly project meetings and provide input/task updates to project team.

Configure and manage User, Group, Permission, Role, Resource pool on VMware virtual center.

Server Security to include maintaining most current OS MS patches, Symantec Antivirus and OS Hardening.

Plan and schedule OS upgrades & firmware upgrades.

Management of virtual machines, their resource pools and capacity planning.

Security hardening and Monitoring of VMs & ESX servers (CPU, Memory, Disk, Network Utilization) for Security

Compliance.

Performing Snapshots, Cloning, Migration VM ware convertor, Virtual Infrastructure client.

Managing the VM infrastructure (VMotion, DRS, HA, Virtual Center Server, VM Converter).

Health Checkup of all the Production Servers, monitoring what’s up alerts on a routine basis.

Successfully migrated of VMware 3.5 to VMware 4.0.

Installation & configuration Of Hp Blade servers, Hp Dl 380, 685 G5, and Network load balancing, and network

redundancy.

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Management integrated ESX server, create a new storage space, creation of VMFS data store, Configuration networking for

the virtual machines.

Planning, configuration, maintenance and administration of VMware ESX server, VMware virtual center, V Motion, Storage

Motion, HA and DRS, P2V, V2V and Troubleshooting.

Health checkup of all the Production Server and security hardening and Monitoring of VMs & ESX servers (CPU, Memory,

Disk, Network Utilization) for Security Compliance.

IT Infrastructure

Recommending IT infrastructure requirements and upgrading to ensure acceptable levels of Security, Disaster Management

and Data Recovery plans; establishing and running Data Centre infrastructure including Server Racking, Cable Laying,

Tagging and Documentation, etc.

Supervising the provisioning and installing different monitoring and backup agents; coordinating with backup and tool

administrator for monitoring and backup.

Providing hardware support on different platforms; coordinating with 3rd Party vendors and Service Provider; backing up &

restoring data and managing the backup, keeping inventory.

Windows Systems Administration

Provisioning new servers, imaging; handling other daily routines; leading new deployments from systems perspective by

coordinating internal resources; performing systems backups and restore procedures.

Handling the complete installation, configuration & maintenance of Microsoft Windows Servers; designing the Backup

Strategy for sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration; managing Server, Domain,

AD, User Rights, etc.

Conducting proactive checks with regards to Windows and Antivirus.

Responsible for Desktop, Laptop, Network and Outlook support & troubleshooting client’s issues.

Troubleshoot and monitored network using SNMP and Solar winds network monitoring tools.

Served in computer maintenance, performed all types of hardware, software maintenance and engineering in addition to

systems selection, backup and technical support.

Installing, configuring and Windows 2008 servers of DHCP, FTP, WSUS, Web Server and SQL Database Server.

Creating and managing the users, groups, GPO in the Active Directory.

Monitoring of Internet usage, Antivirus statistics and reporting to Project Manager.

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Investigated user problems, determined possible solutions, oversaw software, installation and upgrades.

Creating a backup job and also took backup of data centre on daily, weekly and monthly basis.

Planned and coordinated with major vendors like ISP service providers for installation/Down Calls of branches.

Assigned duties and supervised a team of junior network engineers.

Administrating DNS, DHCP servers. Created and managed user and group accounts in User Manager.

Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and

privilege to access our LAN and Domain environment.

Installed & configured Windows 2008 with Active Directory service.

Troubleshooting problems pertaining to Windows 2000/2003/2008.

Incident Management / Problem Management / Change Management

Ensuring that the goals of the Incident Management process are achieved; restoring normal service as soon as possible based

on user perspective and within defined SLA; detecting, logging, categorising and prioritising incidents; providing initial

Incident Support.

Closing incidents after verification from users; defining and planning separate procedures for major incidents; ensuring

adherence to SLA and priority based management.

Resolving problems & issues within set timelines thereby developing the Knowledge Base; ensuring that the issue does not

happen again.

SIGNIFICANT CONTRIBUTIONS

Conceptualised, drafted and implemented policies & procedures on network equipment and maintenance.

Devised, tested and maintained Disaster Recovery Plan for critical VMs & application data.

Excellent track record of reducing costs of Corporate Communication by 30% through effective vendor management, contract

negotiations and convergence of technical solutions.

Successfully improved server availability, reduced workload for IT staff and automated server deployment for various business

units by leveraging on a highly available VMware Virtual Infrastructure environment supporting both production and

development environments containing 100 servers running SQL, FTP, Mail, Accounting & ERP Software etc.

Instrumental in managing complete configuration and installation of:

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VMware ESXi, and vSphere 5 & 5.5 environments with Virtual Centre Management, Lab Manager, VMware

•

vApps, DRS and HA.

VMs & Templates.

•

Monitoring Tools : Manage Engine OpManager v.11.0, VEEM

•

Backup Tools : Symantec Backup Exec version 12, Symantec System Recovery version 2010, VEEM Backup

•

Symantec Enterprise Antivirus & Antispam

•

ISCSI, NFS, Fiber Channel Protocols, Fiber Channel Cabling, Switching.

•

Led complete Physical to Virtual (P2V), Virtual to Virtual (V2V) and Virtual to Physical (V2P) migration of Windows 2003

& 2008 Servers.

Managed the entire gamut of tasks associated with Network Infrastructure Design and Maintenance including:

Design, deployment, and maintenance of a broad range of Microsoft Technologies including:

•

Windows Server 2003, 2008.

Exchange Server 2003 & 2007.

SQL Server 2000, 2005, 2008.

Windows Server Update Services (WSUS), DNS, DHCP and Active Directory.

Design, implementation and maintenance of HP Server, Storage Hardware, HP Blade Servers, EMC Storage

•

Systems, Sonicwall Firewalls, VPN, Symantec Backup Exec.

Provided technical support for PC & Laptop; implemented best practices at Service Desk.

Reduced corporate communications costs by 30% through effective vendor management, contract negotiations and

convergence of technical solutions.

Increased security, stability, and recoverability of the corporate network through implementation and ownership of all IT

policies including security, backup, disaster recovery planning and compliance. Served as an advisor to executive staff on

information security practices and procedures.

Smoothly carried the IT System transition from office old location, to new office without any downtime at the time of

merging.

Recipient of appreciation mail of the company for setting up IT system perfectly without any failure during the time of office

shifting.

Athena Micro System Pvt Ltd.

Athena Micro System is located on P 85/2, Grd Flr, Entally, C I T Road, and Kolkata – 700014 and provides IT Enabled

Services.

Time Period : 24/04/2009 to 06/02/2010

Designation : Network Engineer

Responsibilities:

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Maintaining 350 computers network including laptops.

Maintaining DC Servers, DNS Servers, DHCP Servers, Print server, File servers.

Installed and configured Web servers, FTP Server in windows 2003 environment.

Planning and deployment of the Group policy for the security features of the Company.

User and Groups Creation.

Configuring and Maintaining Shared Resources in Windows environment.

Installing and configuring Antivirus Server and clients.

Install and configure associated software and maintain minimal down time of the network

Resolving disk space alerts.

Installed and configured WSUS 3.0 for software update.

Knowledge on Active directory DNS, DHCP, FTP, VPN etc.

Install and configure local and Network Printers.

Patch management, scanning systems for security MIS configuration using Microsoft baseline security analyzer.

Group policy implementation for domain and auditing.

Experience in implementation and troubleshooting an organizational anti Virus Solution.

Working in active directory environment.

Removing host name from AD

Moving Computers in OU & Unlocking user’s Account

Configuring and trouble shooting of corporate applications.

Handling user’s queries & closing the call within SLA.

Configuration & troubleshooting of OUTLOOK 2007 & 2010 in client system.

Experience with Windows Server /Workstation Troubleshooting.

Monitoring of servers through monitoring tools.

MS Patch updating in severs

Installation and troubleshooting. Creation of ODBC links for web based application programs for SQL database

DHCP Server Management.

Systems networking (LAN & WAN) Support.

Assembling Workstations.

Remote troubleshooting of client pc using Remote desktop connection and VNC.

Trouble Shooting Network Problems.

Installation of Antivirus and Deploying to Client machines.

Installed & maintenance of workstations, servers,

Maintaining the Network Infrastructure, migration and configuration of network client workstations, manage Local groups.

Designing the Backup Strategy for the clients and ensuring scheduled/unscheduled Backups as per backup plan and restoration.

Implementing and supporting networks.

Installing, configuring and maintaining Operating Systems, Application Software, and Anti Viruses & Hardware.

Data Core India Pvt. Ltd.

Data Core (India) Pvt Ltd mainly offers experienced IT solutions and related services to all its international clients. It is a well known software

company that deals with different types of project operations. Some of the fields in which, this company has shown its work excellence include:

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IT Enabled Services, Decision Support System and System Software Development etc. The Company has approximately 800 people are

working in Data Core (India) Pvt Ltd. Among them, 300 are involved in IT solutions, whereas, 500 employees are working in the BPO sector.

Time Period : 12th May 2008 to 11/04/2009

Designation : Process Associate Executive.

Responsibilities:

:

Responsible for technical support operations for coordination of technical issues.

Incident Management Services provided remotely, involving network, hardware, and operating systems 2003.

Servers, Network connectivity, implementation, integration, and troubleshooting of servers.

Monitoring of hardware devices and health status of server.

Expert in Windows 2003/2000 Server Installing and trouble shooting.

Expertise in troubleshooting Server hardware and operating system related issues.

Resolve the Windows booting issues.

Monitoring Active Directory, DNS, DHCP & WSUS Servers.

Deploy OS Patches in Server Machines and Client Machines using WSUS.

Planning and deployment of the Group policy for the security features of the Company using GPMC.

Checking AD Services, DHCP Services and print services.

Check Antivirus Definitions

Check performance monitor for performance related issues.

Monitor system logs for disk I/0 errors and report for corrective action.

Monitor operating parameters such as memory configuration, paging files.

Troubleshooting the servers in case of failures.

Monitoring Servers through Event viewer, Memory usage, CPU Usage and Hard disk free Space.

Configuring network teaming. Creating virtual LAN port to facilitate redundancy and failover of network ports to achieve

continuity of network services.

Monitor the Network link between the sites and Domain Controllers.

Checking the AD Services is running properly or not.

JABTEE Computer Solutions Pvt. Ltd.

JABTEE is a specialist in providing premium quality information technology solutions.

JABTEE offers services Enterprise Web Application development, Client Server Development, Large System Application

Development & Maintenance, Re Engineering Legacy Applications to Client/Server Technology, IT consulting, Web Enabling

and contract programming on all leading software platforms.

Time Period : 03/02/2007 to 09/05/2008

Designation : Hardware Engineer.

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Responsibilities:

Was responsible for connection between all the clients and server, so that they can communicate with each other.

Tested the application to identify Ping, Troubleshoot & to resolve them. Suggested ways to correct them to fellow

team members.

Backup monitoring.

Troubleshooting backup failures on daily basis and escalating accordingly.

IT helps Desktop Manager:

Served as main focal point, dealt with all IT – related matter for the company.

Supervised system troubleshooting, backups, database and system recovery.

Provided expert IT support to Users base – Handled every technical query.

Responsibly handled queries related to users issues.

Resolved IT help desk issues efficiently – Helped with timely recovery of valuable data in cases of any issues.

Resolved critical technical issues pertaining to System performance, Viruses, Spyware and Spam related issues,

minimized Computer crashes, Network and Internet Connectivity related issues.

Developed departmental help manuals to assist staff with IT issues.

Motivated employees facing problems in IT areas.

Achievements:

Global Sharing Project.

Access Client Machine without user authentication.

System related knowledge share and training for employees.

Using Fixed Cellular Terminal and Saved Money.

Create Website for employees information Center.

“Star Employee’ award for the month of Dec-2011.

Personal Details:

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Name : Jaydev Singha

Father’s Name : Late Jaymangal Singha.

Date of Birth : 2nd January 1978.

Permanent

Residential Address : Harinarayanpur Vidyasagar Pally, (Near Burdwan Railway Station)

Sridhar Ghosh Road, P.O – Bajepratappur,

Dist – Burdwan, Pin – 713101.

Marital Status : Unmarried

Languages : Bengali, English and Hindi.

Strengths : Positive Attitude & Good Team Player

Declaration

I hereby declare that the information furnished above is true & correct to the best of my knowledge.

Jaydev Singha

Harinarayanpur

Burdwan

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