YVES L. EXCELLENT
**** ****** * *** ** Brooklyn NY 11210 Mobile 347-***-**** Email:*************@*****.***
To obtain a challenging position, utilizing skills and abilities developed through my experiences
OBJECTIVE:
with the opportunity for Professional growth and advancement
SUMMARY:
Ability to meet challenging situations and critical deadlines. An enthusiastic dependable competent professional
who excels and thrives in challenging environments with ability to work under pressure articulate
and personable professional who displays initiative and is well organized
SKILLS:
Fluent in : French and Creole Proficient in : Microsoft Word
EDUCATION
SCS Business and Technical Institute, Brooklyn, NY 1982-1986 // Intensive Disney Training for proficiency in customer
Bachelor in Computer and Business Administration Service
PROFESSIONAL CAREER HISTORY
One Stop Photo Lab Inc, Brooklyn, NY 2007-11/2014
GENERAL MANAGER
Direct and coordinate activities of businesses concerned with the production, pricing, sales, or distribution of
products.
Manage staff, preparing work schedules and assigning specific duties.
Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and
increase efficiency.
Review financial statements, sales and activity reports, and other performance data to measure productivity and
goal achievement and to determine areas needing cost reduction and program improvement
Plan and direct activities such as sales promotions, coordinating with other department heads as required
BARCLAYS CENTER ARENA, BROOKLYN, NY 1/2013-2/2014
Usher
Sold and collected admission tickets and passes from patrons at entertainment events
Greeted patrons attending entertainment events
Maintained order and ensured adherence to safety rules
Assisted patrons in finding seats, lighting the way with flashlights, if necessary
Examined tickets or passes to verify authenticity, using criteria such as color or date issued
Best Grilled, Brooklyn, NY 1996-2006
Manager
Ensured the highest standards of food and beverage service.
Ensured Health & Safety and also hygiene procedures & standards are maintained
Was responsible for recruiting, training & developing restaurant staff
Organised the daily and weekly rotas for the Restaurant’s staff
Monitored sales and then writing informative reports for the restaurant owners
Quality Care Cleaners, Brooklyn, NY 1991-1996
General Manager
Determined staffing requirements, and interviewed, hired and trained new employees, or oversaw those personnel
processes
Was responsible for recruiting, training & developing restaurant staff