IT Technical Support Staff
Resume:
Jessica P. Arcita
#** ********* **. ******** **** II, Brgy. BF Homes Sucat Parañaque City
Linkedin: http://www.linkedin.com/pub/jessica-arcita/75/316/91a
Email: ********@*****.***
Mobile: 094********
Career Objective
To enhance my previous knowledge and find myself in a job that offers challenge and
opportunities. Also build a challenging career by utilizing my skills and contributing towards the goal of
the company.
Educational Background
Tertiary Technological University of the Philippines – Taguig Campus
Computer Engineering Technology
Km 14 East Service Road. Western Bicutan Taguig City
2010 – 2014
Secondary Masville National High School
Masville Brgy. BF Homes Sucat Parañaque
2006 – 2010
Working Experience
NABI Computer Systems
IT Technical Support Assistant
June 2014 – December 2014 ( 6 months )
Jessica P. Arcita
#39 Camachile St. Sampaloc Site II, Brgy. BF Homes Sucat Parañaque City
Linkedin: http://www.linkedin.com/pub/jessica-arcita/75/316/91a
Email: ********@*****.***
Mobile: 094********
Responsibilities:
Support Tenant
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Structured Cabling and Network Connection
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Windows Server 2003
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Linux Firewall – Untangle
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Back up – BCS
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Peachtree
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Responsible for Requesting Quotation on every Supplier
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KMC MAG Group Inc.
IT – Intern
September 2013 – May 2014 ( 9 months )
Responsibilities:
Desktop and Technical Support
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Configuration of IP Phones and Softphones (Linksys, Bria, 3CX)
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Active Directory (Creating NT Logins)
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Backup Dell Switch and 3CX Server
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Changing and Assigning VLAN
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Crimping LAN Cables
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Software Installation
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Jessica P. Arcita
#39 Camachile St. Sampaloc Site II, Brgy. BF Homes Sucat Parañaque City
Linkedin: http://www.linkedin.com/pub/jessica-arcita/75/316/91a
Email: ********@*****.***
Mobile: 094********
Maintaining Database (Biometric Database)
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Technological University of the Philippines – Taguig Campus
Student Assistant – Chemical Laboratory
January 2013 – March 2013 (3 months)
Responsibilities:
Maintaining Assets of Laboratory Equipment
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Maintaining cleanliness in Laboratory
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Assist Professor/s and Student/s in every experiment
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Skills
Knowledgeable in Photoshop CS3 and CS5
Basic knowledge in Microsoft office 2007/2010
Configuration and Outlook troubleshooting
Basic knowledge in Microsoft Office Visio
Installing basic applications and operating system
Connecting PC to Domain Network
Basic knowledge in computer networking
Installing and Configuration of Softphones
Basic knowledge in Windows Server 2008
Jessica P. Arcita
#39 Camachile St. Sampaloc Site II, Brgy. BF Homes Sucat Parañaque City
Linkedin: http://www.linkedin.com/pub/jessica-arcita/75/316/91a
Email: ********@*****.***
Mobile: 094********
Basic knowledge in Dell Switch
Basic knowledge in Sonicwall
Maintaining assets and inventory system
Database management (Biometric data’s and Assets Inventories)
Basic troubleshooting in Dell Workstations
Creating LAN cables (Crimping, patching of UTP Cables)
Configure and Troubleshooting Peachtree 2002 and 2004
Basic knowledge in Linux Base Server and Firewall
Email Support and Update Device from Suppliers
Monitoring and configure of CCTV
Connecting of PABX Local Connections
Basic troubleshooting in PABX
Character Reference
Name: Socrates A. Verayo Liezle Jane S. Evora Elmer S. Inzon Jr.
Work: Lawyer / Legal Consultant IT Support Staff Accounting Supervisor
Address: Ireneville Brgy BF Homes Brgy. Western Bicutan Bacoor Cavite City
Sucat Parañaque Taguig City
Mobile: 090******** 091******** 091********
Jessica P. Arcita
#39 Camachile St. Sampaloc Site II, Brgy. BF Homes Sucat Parañaque City
Linkedin: http://www.linkedin.com/pub/jessica-arcita/75/316/91a
Email: ********@*****.***
Mobile: 094********
Contact this candidate