Arlington, VA. *****
**************@*****.***
Elena Alejandra Cortes
To obtain a position that correlates with my interest in furthering educational programs, media
OBJECTIVE
studies, and communications.
Microsoft Office, iOS, and Windows OS; excellent abilities such as communicating, problem
SKILLS &
solving, planning, organizing, and time management; and proficient in Spanish.
ABILITIES
FINANCIAL SALES CONSULTANT, PNC BANK
EXPERIENCE
August 2014 – present
Responsible for assisting in opening, processing, and document new and existing accounts;
administer communication with existing and potential clients through calls, email, and letter
writing; monitor and implement all recommendations on financial plans and checkups;
collaborate with clients to understand current financial objectives and risks; develop sound
strategies; collect loan and utility payments; handling customers transactions including taking
deposits, dispersing cash, opening accounts, and investigating fees and transaction histories
using the authorized and assigned bankroll that varies from $7 to $20,000.
SALES ASSOCIATE, SOLAR PLANET
February 2007 - present
Greeted and tended to customer’s needs such as providing information regarding products and
assisted in tanning; marketed products and memberships to customers to ensure maximum sales;
maintained client records and formulated reports; managed booking and scheduling
appointments; ensured proper maintenance of tanning beds and other store equipment; and
opening and closing store.
INTERN, DEPARTMENT OF JUSTICE
June 2010 – January 2011
Reported to the Director and Assistant Director of Budget staff; tracked and reported travel and
conference expenses; collected and organized information for review by Congress; attended
conferences and seminars; provided updated organization for computer entry of data for fiscal
years 1970-2005; and presented collected final data for fiscal year 2012 to analysts, Deputy
Assistant Attorney, Assistant Director, and Director of Staff.
EDUCATION VIRGINIA COMMONWEALTH UNIVERSITY, VIRGINIA, B.A.
INTERDISCIPLINARY STUDIES
December 2013