Customer Service Marketing

Michelle Anderson

Lake Zurich, IL

*********@*****.*** - 630-***-****

WORK EXPERIENCE

Travel Counselor

Magical Travel & Cruise - Lake Zurich, IL - September 2013 to Present

Responsibilities

Answer phones, book vacations, network marketing, advertising, customer service, research vacations and

cruises, web site design, SEO, answer emails, social media marketing and more. Every day is different, so I

do many different things on different days.

Accomplishments

I am able to make people happy by finding great deals and booking the perfect vacations and cruises for them!

I also do a lot of research, and gather all the information I need to find the best deal for my clients; to ensure

they get exactly what they are looking for.

Skills Used

Customer service, computer work, network marketing, web site design, advertising, graphic design, typing,

travel knowledge, geography, social media marketing, office filing, finding prospects, following up with leads

and much more!

Customer Service and Membership Sales Associate

Massage Envy - Lake Zurich, IL - September 2010 to July 2011

Responsibilities

Customer service, collect payments, sell memberships to clients for Massage Envy, file documents, make

collection phone calls, etc...

Accomplishments

I really enjoyed helping people learn about massage, and help clients feel better by recommending the right

type of massage for their current situation. I also feel I learned a lot.

Skills Used

Computer skills, marketing, customer service, telephone skills, direct selling, demonstrations, following up with

prospects, and etc...

EDUCATION

Tourism Management, Hospitality, Business Administraton

Columbia Southern University - Orange Beach, AL

2011 to 2013

Biology, Nursing, Phlebotomy

Moraine Valley Community College - Palos Hills, IL

1999 to 2005

SKILLS

Customer Service, Sales, Medical Assistant, CNA, Travel and Tourism knowledge, Computer skills, Social

Media Marketing, Network Marketing, Website design, Business Management, Graphic Design, Advertising

LINKS

http://www.Facebook.com/MagicalTravelandCruise

CERTIFICATIONS

Certified Nurse Assistant, Patient Care Tech, & Numerous Travel Agent and Marketing

Certificates

I worked as a CNA and Patient Care Tech, from 1999-2009. After that, I gained numerous Tourism/Travel

certifications and a diploma. All are shown on my Facebook page link for my company Magical Travel and

Cruise.

Contact this candidate