Customer Service Sales
Resume:
Crystal Mullikin
Sebring, Florida, 33872
**********@*****.***
EDUCATION
South Florida State College, Avon Park, Florida
B.A.S. Supervision and Management Candidate, May 2015
• Primary coursework: project management, human resources
• GPA: 4.0; Awards: Presidents List
PROFESSIONAL EXPERIENCE
SOUTHWOOD GARAGE DOORS AND SCREENS, Sebring, Florida
Receptionist August 2014 to present
• Welcomes visitors by greeting and welcoming them upon arrival.
• Directs visitors to the proper department; giving instructions.
• Notifies management of visitor presence.
• Maintains telecommunications system by utilizing proper etiquette when answering the phone.
• Documents customer calls, recording necessary information.
• Maintaining proper documentation by filing necessary paperwork in appropriate location.
• Maintains safe and clean reception area.
BELK, INC, Sebring, Florida
Sales Associate September 2013 to September 2014
• Customer service.
• Maintaining a neat, organized stock room and sales floor.
• Keeping track of customer orders.
• Following sales schedule and making price changes as needed.
• Adding value to sale through suggestive selling.
SCHOOL BOARD OF HIGHLANDS COUNTY, Sebring, Florida
Tutor/Substitute November 2013 to November 2014
• Organize tutoring environment to promote productivity and learning.
• Provide instruction to individual and small groups of students to help improve academic
performance.
• Maintain records of students' assessment results, progress, feedback, or school performance,
ensuring confidentiality of all records.
• Provide feedback to students using positive reinforcement techniques to encourage, motivate, and
build confidence in students.
• Review class material with students by discussing text, working solutions to problems, and
reviewing worksheets or other assignments.
• Evaluate and grade students' class work, assignments, and papers.
SCHOOL BOARD OF HIGHLANDS COUNTY, Sebring, Florida
Exceptional Student Education Paraprofessional August 2011 - June 2013
• Provide extra assistance to students with special needs, such as those with physical and mental
disabilities.
• Tutor children individually or in small groups to help them comprehend assignments and to
reinforce learning concepts presented by teachers.
• Present material to students using multiple techniques to ensure student understanding.
• Grade homework, class work, and tests.
• Conduct demonstrations to better assist students in understanding the material.
KENT COUNTY SCHOOL BOARD, Chestertown, Maryland
Substitute Teacher January 2007 - October 2010
• Following teacher lesson plans to ensure students received the proper lesson for the day.
• Using alternative teaching techniques to help students understand lesson.
• Reviewing material for students who are having difficulty with a lesson.
• Following teacher procedures so students continue to have little disruption in their learning
environment.
• Monitoring student activities to keep them safe at all times.
ACTIVITIES
Member, Phi Beta Lambda
South Florida State College, FL, 2013 to present
Volunteer Coach
Avon Park High School Girls Soccer, Avon Park, FL, 2011 to 2012
Avon Park High School Swim Team, Avon Park, FL, 2011 to 2012
ADDITIONAL SKILLS
• Fast learner
• Excellent verbal communication
• Professional demeanor
• Great with children of all backgrounds
• Organized
• Great at multi-tasking
• MS Word
• MS PowerPoint
• MS Project
• 48 wpm
References available upon request.
Contact this candidate