Sr. Department Specialist

Objective

To obtain a position which enables me to use my strong organizational

skills, extensive customer service experience, self-initiative and

excellent interpersonal skills.

Experience

Jan 2008 - Current Baxter Healthcare

Sr. Department Specialist

. Executive Assistant to Medical Affairs Sr. Director and HHD Sr.

Medical Director in Renal. Support of 14 directors and associate

directors.

. Project Management - Responsibilities include onsite training set up,

online training, education database and website development.

. Manage Renal Medical Affairs grant program with an annual budget of

$587,000.00

. Schedule and coordinate Medical Affairs meetings. Ensure action items

from meetings are recorded. Follow up on action item timelines.

. Coordinate advisory boards globally. Including, but not limited to,

logistical problem solving, hotel research, restaurant

reservations/catering, airfare booking, organizing and assembling

meeting packets and acting as liaison for attendees.

. Manage Visiting Speakers and Journal Club Programs.

. Arrange Interviews for on boarding new staff.

. Back up support for Renal Publication Management.

. Ensure all training requirements are met for entire team.

. Back up project assistant for Renal Clinical Evidence Council (Grant

program).

. Extensive calendar coordination of 14 staff member using Outlook.

. Make travel arrangements globally for both internal employees and

external customers.

Jan 2003 - Dec 2007 Pitney Bowes Management Services - Client of Baxter

Healthcare

Customer Service Coordinator

. Switchboard operator on a high volume call center - direct incoming

calls to appropriate parties.

. Receive and sort daily mail for 2,000 + employees.

. Scan financial documents for record keeping.

. Assist with front desk reception for Baxter's corporate headquarters

and executive lobby.

. Manage daily activities for in-house imaging center.

. Assist with coordination of large group meetings.

. Audio/Visual training and support for Baxter's corporate office.

Skills

. Proficient with Microsoft Word, Excel, PowerPoint, Sharepoint,

Outlook, Lotus Notes, Adobe Acrobat, Photoshop, Datavision and

Teamsite.

. Knowledgeable in a variety of mailroom/office equipment.

. Exceptional receptionist skills.

. Basic website design.

Education

. 1998 - 2002 Wilmot Union High School

. 2002 - 2003 Gateway Technical College

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