Customer Service Manager

Jacob Green

**** *********** *****

Midland, TX *9706

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Skills

•Office Skills: Payables and receivables, Reconcile bank statements, Maintain financial

records, Training on systems and procedures

•Computer Skills: Ms Word, PowerPoint, Excel, Access, QuickBooks

•Management Experience: Office manager, Service manager, Supervisor/Pusher

Education

•Boise State University: BBA Degree, Accountancy, December 2009

Experience

Globe Energy Services: Midland, Texas, November 2012 - Present

Tank Supervisor, July 2014 - present

•Coordinate tank moves as necessary.

•Locate tanks that are not in use and get them picked up.

•Meet with company men to get invoices signed and returned in a timely manner.

Truck Supervisor/Pusher, November 2012 - July 2014

•Responsible for dispatching trucks and supporting drivers.

•Completed routine truck inspections and promoted safety.

•Collaborated with drivers, yard managers, other supervisors/pushers, pumpers, company

men, etc.

•Promoted sales to expand company services.

Southern Tire Mart: Odessa, Texas, August 2011 - November 2012

Service Manager, June 2012 - November 2012

•Responsible for dispatching trucks and providing quality customer service.

•Completed routine truck inspections and presented monthly safety training.

Office Manager, August 2011 - June 2012

•In charge of payroll, accounts payable, accounts receivable and daily bank deposits.

•Communicated with our corporate office by completing and sending weekly reports.

•Assisted with dispatching trucks and monthly inventory while providing quality customer

service.

High Country Plastics: Caldwell, Idaho, May 2010 – August 2011

FedEx Shipper

•Fulfilled clerical duties such as maintaining financial records and filing.

•Provided customer service in person and over the phone.

•Aided with inventory, ordering of equipment and supplies, and unloading large shipments when received.

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