Manager Operations
Resume:
James Kelley
Chapin, SC *****
********@*****.***
Production Manager/Operations Manager/Quality Engineer
Summary
I am an experienced professional in the Automotive Industry as a manufacturing manager. I also have
experience in a distribution warehouse environment as an operations manager. I am looking for a company that
I can grow with and make a personal investment in. I have strong experience in the following areas.
• Lean Manufacturing
• Managing a Pick workforce of 500+
• Toyota Production system
• Supervising up to 50 UAW Employees
• PPAP, APQP, and PFEMAs
• Facilitating Kaizan activities
• Launching a new distribution center
• Ford 8D and GM5 Why problem solving
• Site P & L Management and budgeting
• Operating onsite staffing and employee management
• Developing and evaluating plant staff
Education
BAin History MICHIGAN STATE UNIVERSITY East Lansing, MI Aug 1994 to June 2000
MBA UNIVERSITY OF PHEONIX Aug 20008 to March 2010
Experience
Akebono Brakes West Columbia SC
Feb 2014 to Present
Shift Manager
• Managed 100+ hourly employees. This included all material handlers, maintenance, machining, and
assembly operations.
• Expanded the Akebono permanent employees to temporary employee ratio from 50% to 70%. Accomplished
this by employee development and evaluation.
• Focused heavily on 1st time yield % to increase productivity and reduce waste.
• Implemented a 5S program for all team leads.
• Successfully completed new product launches of the Chrysler PF product (Dodge Dart), and the Ford
Mustang GT.
Amazon Fulfillment Center Columbia SC
2011-2014
Outbound Operations Manager
• Acting Operations Manager Outbound processes. Reported on outbound performance daily. Ran start up
output meetings as well as daily wraps. Reported out to corporate leadership on daily output.
• Ran the pack department, sort department and outbound shipping dock.
• Responsible for running the flow and prioritizing the work coming into the facility through the Amazon APS
system
• Ran daily start-up meetings
• Responsible for associate communication on a daily basis, including safety, quality and productivity
announcements
• Trained all new associates before opening the building
• Coached and trained associates and managers over 2 years of employment
• Set up the Pick processes and training all individuals
• Process changes required for 4 expansions of the building
• Ran Kaizen events for process improvement
• Employed the PDCA (Plan, Do, Check, Adjust) on a daily basis for problem solving and process
improvements
• Managed 4 Area Managers, 8 Team Leads, and 400 associates as an Ops Manager.
• Managed over 500 hourly associates and 3 Process assistants.
• Managed payroll, safety items and conducted disciplinary actions for attendance, productivity, and behavioral
issues.
JP Morgan Chase Byron MI
3/2010 - 8/2011
Licensed Personal Banker/Branch Manager in Training
Sold personal investment services, mortgages and auto loans and worked with customers to solve financial needs
General Motors Assembly Flint MI
6/2001 – 8/2009
Production Zone Supervisor/Production Superintendant /Trim, Body, and Paint Shops
• 3 years in the body shop building the Medium Duty Kodiaks
• 2 years in paint on the Medium Duty Trucks
• 3 years in trim building the 2007 Motor trend truck of the year Chevy Silverado HD
• Detailed Formal Problem Solving
• Responsible for GCA Audit problem solving and reporting to plant staff
• Ran daily problem solving reports from the paint, body, and trim shops at GM
• Reduced Hood Scrap costs by 50% in paint shop
• Improved 560 Door fits and improved the process
• Ran the inspection area at the end of trim shop including electrical inspection
• Ran the metal finish area at the end of the body shop
• Ran the paint inspection at the end of the paint shop and the finesse deck
• Maintained all inspection documentation
• Involved in process improvements due to line change in the trim shop due to schedule changes
• Changed all of the operator boards and instructions to conform to the GMS lean manufacturing system
• Wrote all instructions and included visual management and FEMA information into the documentation
• Created all documentation in the 560 Body shop metal finish and door fit areas
• Wrote all instructions and standards using the product specifications
• Trained all employees and validated all process changes when changes were made
• Worked with UAW committee and negotiated job changes per the local contract
• Set up a metal finish and door fit areas at GM 560 Body Shop
• Ordered all equipment and developed and executed training plan
• Involved in the launch of the 2008 Chevy Silverado as the Trim Shop Manager
• Supervised up to 80 workers
• Worked closely with the maintenance personnel to maintain the critical equipment
Keykert USA Webberville MI
1/ 1999 – 6/2001
QualityTechnician/Quality Engineer
• Built door modules and latches for the Lincoln LS and Ford Escape
• Reported to Ford plant staff for 8D reports
• QS ISO Lead Auditor for internal audits
• Responsible for getting the corrective actions done and completed per the audit process
• Reduced door chips in the trim line by 80%
• Oversaw the entire inspection process as a Quality Tech for both incoming and outgoing to Ford Wixom on
the Lincoln LS and Kansas City for the Ford Escape
• Performed in plant inspection during the launch of the Ford Escape in Kansas City, Mo
• Wrote and maintained all process documentation on the Lincoln LS door modules and latches and the Ford
Escape modules and latches
• Wrote documentation and performed durability testing for products
• Trained and validated new processes per the PPAP and APQP process
• Set up and launched the Ford escape door modules and latches worked with customers and suppliers to
resolve problems
• Traveled to Kansas City to help launch the Ford Escape and service the customers concerns and work with the
plant staff
• Worked with key suppliers on quality issues that arose with the products and held them accountable
NewcorMachine Tool and Gear
6/1994 – 1/1999
ISO/QS 9000 Coordinator /Quality Inspector
• Created all quality documentation
• Responsible for all corrective actions and completion of audit process
• QS ISO Lead Auditor for internal audits
• Eliminated Lincoln LS snap back on door latches with process improvements
• Wrote and maintained all inspection procedures and forms
• Created and maintained the entire quality system from the policy and procedural manual to the individual
work instructions and forms as QS 9000 Coordinator
• Responsible for training all employees from the President to the Janitors on the Policy and Procedure manual
that was created
• Trained all auditors and maintained the audit process
• Set up an entire quality system
.
References available upon request
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