Deepak sHARMa
Dayanand Colony, Bheem Nagar Chowk, New Railway Station Road, Gurgaon, Haryana 122001
Mob.No-099********, Email ID: ******.******@*****.***,
Career Objective
To be associated with an organization of repute where ability, Education and Performance is the criteria of success.
About Me
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as a Process Associate & Accounts Coordinator / Customer Care Representative.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
Key Skills
Supervision
Staff Development & Training
Analytical and Interpersonal Skills
Internet Operational
Good Communication Skills
Experience
Larch Infra (INDIA)Pvt Ltd. April 2014-Till date
Responsibilities:
Working in a Real Estate Builder firm (Larch Infra) as a Manager Telesales where Handling team of 5 peoples for upcoming project in rohtak, Preparing process updates, conducting trainings related to projects.
Propnix Advisory Pvt.Ltd Aug 2013-April 2014
Responsibilities:
Worked with real estate advisory firm(PROPNIX) as a Sr.Executive sales,Handling sellers for gurgaon and shearing details with sales team.
Favista - Real Estate Firm (Gurgaon) March2012-July2013
Sr.Process Associate,
Responsibilities:
Worked in a Real Estate advisory firm (FAVISTA) as a Sr.Process Associate for Tele-Sales Team, where we needs to ask specific information about the properties for Sale/Purchase or Rent/Lease over the phone in operational areas like Delhi NCR or Mumbai from various type of clients. Preparing process updates, conducting trainings related to various builders & projects.Also working for sellers leads and help them to visit site as well.
Serco BPO Pvt. Ltd (Gurgaon)
Mar 2011- Feb 2012
Customer Care Representative,
Responsibilities:
Worked in an Inbound and Outbound Customer Care "Credit Cards" of AMERICAN EXPRESS as a Accounts Coordinator, Dealing with the Client's Query via Phone (Billing, Interest and other account details) as well as fixing up the Appointments.
Education
v Graduate
v All India Senior Secondary Certificate Examination XIIth
CBSE
v All India Secondary Examination Xth
CBSE
Personal Details
Father's Name : Late Mr. Anoop Kumar Sharma
Date of Birth : 10th April 1990
Language Proficiency : English, Hindi
Marital Status : Single
Passport : Applied For.
(DEEPAK SHARMA)