Customer Service Maintenance

Amanda Roganowicz

**** ***** *****

Burlington, ON, L7M 4T5

****************@*******.***

(Cell) 905-***-****

Job Objective: To secure a position in an active environment using my communication and organizational

skills in effectively and efficiently satisfying the needs of others.

Highlights of Qualifications

- Mature and Reliable individual

- Understands what it means to be a leader

- Self-motivated and a positive attitude; well organized

- Excellent Time Management skills

- Customer service and Communication Skills

Employment History

Burlington Hyundai- Appointment Coordinator/Warranty Clerk October 2014- Current

- Receive phone calls and book appointments that fit customers needs

- Maintain and organized appointment schedule for the service advisers

- Ensure the dealership is paid for all products maintenance parts or replacements covered under warranty

- Process and review warranty claims made by customers

- To make sure the customer had a satisfying visit

CrossFit Connections- Coach/ Personal Trainer March 2014-Current

- Run group classes

- Ensure safety of all members

- Fitness and leadership coach

- Asses and ensure proper form

Pipers Heath Golf Club- Pub Server/Banquet Server June 2013- January 2014

- Open/Close Pub

- Maintain my own cash flow

- Serve customers food and alcohol

- Mix drinks

- Take orders and reply them to the kitchen staff accurately

Starbucks- Barista/Cashier July 2012- December

2012

- Welcome customers

- Get to know the regular customer orders and refer to them by names

- Maintain a clean work environment

- Work overnight

- Work in a fast paced environment

Volunteer Experience

Halton Field Hockey Club 2010

- Teach kids the rules and a better understanding of the game

- Youth coaching

Tough Mudder 2012

- Set up the finish line

- Congratulate the runners

Education

- Completion of Ontario Secondary School Diploma in 2011

- Attending post-secondary schooling

- Personal training Canfit pro certified

Smart serve certification

References

References available upon request.

Contact this candidate