Customer Service Manager
Resume:
Timothy E. Hampton
**** ***** **. *.*., Lynnwood, WA 98087
Email:****************@*****.***
Mission Statement
To become the consummate culinary professional! To that end, I wish to create and
prepare exciting, high quality, nutritious food! To bring happiness and contentment
through full stomachs! To feed not only with food but knowledge! And, to show love and
compassion by feeding those who would otherwise go hungry!
Professional Objective
I am a passionate culinary school graduate seeking a challenging team position in a
kitchen where new techniques will be acquired and current skills honed!
Education
Le Cordon Bleu College of Culinary Arts, Seattle Graduated: May 3, 2014
Certificate of Culinary Arts
Florida Atlantic University 2001 - 2002
Business Administration
Lansing Community College 1989 - 1992
Business Administration/Political Science
Timothy E. Hampton
2625 140th PL. S.W., Lynnwood, WA 98087
Email:****************@*****.***
Skills & Qualifications
● NEHA certified and HACCP trained!
● Ability to work in a timely yet detailed manner with empahsis on meeting a
targeted time to complete production.
● Management: 10+ years of experience working through various customer service
based positions as well as being a business owner. Employee supervision from as
few as five to as many as sixty (60) employees at a time. Scheduling, cash
handling, inventory tracking and ordering, opening and closing store duties,
quality control, hiring and firing, food production, equipment training… etc.
● Personal qualities: Professionalism, Sense of Responsibility, Time Management,
Loyalty and Dependability, Team Commitment, Cleanliness/Orderliness, Sense of
Frugality, Determination to producing only a Top Quality Product!
Timothy E. Hampton
2625 140th PL. S.W., Lynnwood, WA 98087
Email:****************@*****.***
Employment History
Externship:
Compass/Eurest Group @ Boeing Everett, WA
Grill Cook 2/17/2014 - 3/28/2014
● Prepared both hot and cold salads, hot and cold side dishes, and dressings and
sauces, from scratch, for the wellness cafe according to specific recipes.
● Responsible for the set-up/break-down and cleaning of both the steam table and
icewells at the wellness station.
● Responsible for assuring that all food items were handled according to HACCP
including sanitation and food temperatures.
● Responsible for putting away and rotating stock in the walk-in freezer,
refrigerator, and dry storage.
● Responsible for ordering all necessary food items/ingredients for the following
days production.
● Responsible for recording all trim-waste, spoilage, and unused portions of
prepared foods in various journals and logs.
● Responsible for completing all assigned tasks in a time sensitive manner; being
mindful of the production deadline.
● Responsible for utilizing all equipment in a safe and professional manner;
including: the tilt-skillet, flat-top grill, robo coupe, mixer/blender, and other
various kitchen/cooking implements.
● Finally, responsible for serving guest at the wellness station as well as guest at the
other two stations in the cafe (Pho’ station and grill station.)
Timothy E. Hampton
2625 140th PL. S.W., Lynnwood, WA 98087
Email:****************@*****.***
Employment History, continued
Hampton Virtual Services, LLC. Lynnwood, WA
Owner/Manager 06/2006 - 04/2013
● Contracted with third party to perform customer service to the cruise-line
industry.
● Responsible for making reservations, confirming reservations, addressing guest
special or specific needs, clarifying airline reservations, pick-up and drop-off
points, and ports of call tendering.
● Managed multiple employees from my home office.
RealtyOneNetwork, Inc. Sunrise, FL
Realtor/Real Estate Agent 04/2002 -
05/2006
● As a Realtor, I conscientiously met all the terms and conditions set forth by my
contractual obligation and fiduciary responsibilities to my clients and customers.
● Responsible for all aspects of the listing of real property and the selling of real
property.
● As the “Listing Agent” I completed all the required paperwork, collected all
necessary information on the “comps” for pricing the property, and performed all
showings and open-houses, along with coordinating the closing of the sale of the
property.
● Similarly, as the “Buyers Agent,” I performed the same functions only from the
buyer’s side of the transaction.
Timothy E. Hampton
2625 140th PL. S.W., Lynnwood, WA 98087
Email:****************@*****.***
Excell Agent Services Rockledge, FL
Information Operator Assistant 07/2000 - 9/2001
● Supplied customers with requested information utilizing a specialized computer
system developed through AT&T.
● Worked in many different area codes and time zones.
● Participated in training programs to become a trainer when the company went
out of business.
Pertinent Restaurant Experience
● Chi-Chi’s Mexican Restaurant: While in high school I was hired to be the
“Dishwasher.” After about four months, I was promoted to the front of the house
as a “Host” and worked that position for almost two years. From time to time I
also acted as a “Bar Back” for the cantina.
● Domino’s Pizza: During my first two years in college I worked first as an
“Assistant Manager in Training” and then as “Assistant Manager” for this
location.
● Worked in all aspects of pizza pie making; From dough prep, to toppings and
baking with oven pie rotation, slicing, boxing, and delivery.
● Responsible for ordering stock, stock rotation, stock prep, and line set-up.
● Finally, I was trained in and responsible for doing all paperwork including:
employee scheduling/time off requests, all cash handling procedures and deposits,
vendor ordering, corporate ordering, P&L sheets, and waste forms.
Contact this candidate