Customer Service Medical Assistant

Jasmine Spencer

*** ****** ***, ********, ** ****4

*************@*****.***

412-***-****

Objective: Seeking a clerical position where I can utilize my receptionist experience, organizational skills and positive demeanor to enhance the productivity of your company.

Summary of Qualifications: Diploma in Medical Assisting and proven office administrative and clinical skills Consistently demonstrates strong work ethic; responsible, dependable, and punctual Can be trusted to work independently and get the work done efficiently; quick learner Excellent customer service skills Administrative/Clerical Skills: MS Windows 2000 ICD-9, CPT Coding Keyboarding at 45 cwam Word, Access XP Numeric data entry 12395 ksph Records Management Excel XP Alphanumeric data entry 10462 ksph Medical Terminology Power Point XP E-mail and Internet Written Communications Education: Kaplan Career Institute – ICM Campus, Pittsburgh, PA 2007 – 2008 Ø Major: Medical Assistant, Diploma, March 2008 CCAC/MOST Program; Braddock, PA 2003 – 2004 Ø Major: Office Technologies Certificate Medical Assisting Skills and Courses: Ø Clinical Procedures (vitals, sterilization, positioning and draping ) Ø Advanced Lab Procedures (EKG, injections) Ø Advanced Lab Techniques (OSHA, CLIA, urinalysis, finger puncture, phlebotomy) Ø Fundamentals of Medical Assisting Ø Medical Office Procedures Ø Pharmacology Ø Anatomy Experience: Medical Assistant Extern (225 hours) Davis Eye Group, Pittsburgh, PA Feb.–Mar.2008 Ø Front office- Faxed, copied, answered telephones, made and rescheduled appointments. Ø Back office- Took patient eye pressure, photos of the eye; also other tests done for the eye. Receptionist Allegheny County Adult Probation; Pittsburgh, PA 2006 – 2007 Answered phones; handled outgoing and incoming mail Customer Service KFC; Braddock Hills, PA 2004 – 2005 Met and greeted customers, operated cash register, prepared foods Customer Service Bagley and Son Cleaners; Braddock, PA (summer employ.) 2000– 2003