Sales Customer
Resume:
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BALENDRA TIWARI
Officer **********@*****.***
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**********@*****.***
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Core Strength
. Business Development
. Sales & Marketing
. Market Expansion
. Acquire NRI/HNI and corporate customer
. Client Relationship Management
. Corporate Strategy
. KYC norm handling
. Follow AML and CFT guideline in
. Stock management and handling day to day transaction
. Risk Management
. Managing all audit compliance
. Business Operations
. Improve Retention Levels
.
[pic] Profile Summary
Aspiring towards Middle Level Assignments in Sales & Marketing entailing
Sales/ Business Development/ Channel Management with a reputed
organization.
. Business Development & Promotion.
. Analyzing latest marketing trends and tracking competitors' activities
and providing valuable inputs for fine tuning sales & marketing
strategies.
. Implementing sales promotion plans & new concepts to generate sales for
achievement of targets; coordinating the promotional activities for new
releases & special products.
. Identifying the network with financially strong and reliable channel
partners, resulting in deeper market penetration and improved market
share.
. Establishing strong and reliable channel partners for deeper market
penetration; providing training & direction to channel partners for
ensuring quality performance.
. Planning and implementing the schemes to achieve the business objectives;
meetings conducted to know new product requirements.
. Push Sale of Forex business, beating competition.
. Maintaining customers focus on all times and answering to customer's
enquiries using the standard guidelines.
. Managing miscellaneous activities, Audit Compliance, administrative Work.
. Acquisition of new corporate & FFMC and client for generating revenue for
the branch.
. To follow all KYC norms, AML, FEMA guidelines in our organization
according to RBI.
. Developing new streams for revenue growth and maintaining relationships
with customers to achieve repeat / referral business.
. Report making in terms of business growth & market share.
[pic] Core Competencies
Strategic Planning
. Formulating developmental strategies for achievement of goals and
targets by identifying & developing new avenues for long term growth.
. Establishing corporate goals, short term and long term budgets and
developing business plans for the achievement of these goals.
. Conceptualizing business plans; assessing the revenue potential in
business opportunities.
Sales & Marketing
. Conceptualizing & implementing strategies as a part of brand building
and market development.
. Forecasting monthly/annual sales targets and executing them in a given
time frame thereby enhancing existing clientele.
. Devising & effectuating competitive selling programs/strategies to
improve product awareness & enhance business growth.
Organizational Experience
Thomas Cook India Ltd.
Jan'14 - Present
Designation : Customer Relationship Officer
Location : Delhi
Team : 15 Team Members
Job Profile:
. Generating business through bulk and retail Forex transaction.
. Ensure achievement of my and overall Branch Targets by generating
Business and cross sales.
. Making relationship our existing customer.
. Doing branding and promotional activities for my company.
. Managing AD-II transactions, bank and FFMCs.
. Anti-money Laundering Compliance policies and Fraud Preventions for
rectification.
. Handling TCS & CAG two biggest client of Thomas cook.
. Underwriting of foreign & Indian currency of their purity and clarity.
. Release of foreign exchange to the customer as per the FEMA and RBI
guidelines.
. Encashment of foreign currency.
BFC Forex & Financial Services (P) Ltd. Sep'13 -
Dec'2013
Designation : Officer
Location : Delhi
Team : 5 Team Members
Job Profile:
. Managing and making the branch.
. Managing relationships with company management, marketing, sales and
training, and institutional client base.
. Ensure achievement of my and overall Branch Targets by generating
Business and cross sales.
. Making relationship our existing customer.
. Doing branding and promotional activities of my company.
. Managing AD-II transactions, bank and FFMCs.
UAE Exchange and Financial service Ltd. July '12 -
August '13
Designation : Officer
Location : New Delhi
Job Profile:
. Handling KYC and Cash in the branch.
. Filing & documentation.
. Handling cash & related operations.
. Business Development & Promotion.
. Push Sale of Forex business, beating competition.
. Report making in terms of business growth & market share.
. Managing miscellaneous activities, Audit Compliance, administrative
Work.
. Good working knowledge to all KYC norms, AML, FEMA guidelines in our
organization according to RBI.
[pic] Education
. MBA (H R) Periyar University
Year 2012
. B.A From Avadh University
Year 2009
[pic] IT Skills
. Windows, MS office (Ms Word, Ms Excel, Power Point & Access) and
Internet
[pic] Personal Detail
Date of Birth : 05-08-1989
Marital Status : Unmarried
Language Known : Hindi and English
Location : H No 465 Rajpur khurd New Delhi 110074
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