Office Administrator

Carole Godin Tally

***** *** ******

Edmonton, Alberta T5E 5G1

Leave message Cell: 780-***-****

Please email: ************@*****.***

Profile Summary

Proficient with various software programs; MS Office suite 2010, MS Outlook(2010), Simply

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Accounting(2010), accurate keyboarding skills of 50 WPM, learn new software with ease

Outstanding ability to cultivate relationships with utmost respect for our multi cultural global community and

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fluent in English and French

Ability to handle multiple assignments in high pressure situation and consistently meet tight deadlines

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Experienced in Publishing & Printing, Manufacturing, Business Environments, Construction, and Service

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Industry and varies others.

Employment

Diversified Staffing Services September 23, 2013 Present

Gain experience in Accounting and varies Office roles

• Lehigh Cement (2 wks.)

Inside Sales Representative

• Lenbeth Weeping Tile (2 wks.)

Accounting Role

• Metis Nation of Alberta (1 wk.)

Reception

• Progressive Waste Solutions (1 wk.)

Customer Service Representative

• Powell Canada (2 wks.)

Receiving & Purchasing Administration

• Clarke Transport (2 mths.)

Bilingual Customer Service Clerk

• EBA Tetra Tech Inc. (2 wks.)

Accounts Payable Clerk

• United Cycle (3 mths.)

Accounts Payable Administrator

• Peri Scaffolding Services Inc. (2 wks.)

Office Administrator

Specs (Specialized Property Evaluation Control Services Limited)

Audit Casual Temporary July 2012 – present

• Freelance – assisted with translation of website from English to French

• Alphanumeric Data entry

• Data Analysis for auditing purposes

• Legitimacy of invoices and the Labor hours & charges incurred

• Discrepancy review between audit and the invoices submitted

Issuing Comments based on findings and spreadsheet prep for Audit to be conducted

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Elite Indoor Park'n Ride Leduc, Alberta June 2011 July 2012

Bilingual Customer Service Representative

Performed sales, vendors and inside sales

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Performed office duties, Processed daily cash outs and Booked Reservation for customers

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Processed Vehicles and prepped for customer's arrival

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Dispatched shuttle drivers

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Processed work orders for vendors and Detailing Department

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Ability to deal with difficult customers

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Worked with minimal to no supervision

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Ikon Office Solutions, May 2006 – February 2010

Senior Associate Contract Administration, Bilingual

• Knowledgeable in house programs

• Proficient in obtaining meter readings, purchase orders and other billing information necessary to bill

accounts

• Responsible for all Quebec and Atlantic Marketplace

• Provided high level of customer service to internal and external customers by demonstrating prompt and

thorough attention to issues and requests

• Investigated and resolved, any billing and meter discrepancies

• Proficient with MS Word, Excel, Access and MS Outlook 2002/2003

• Created spreadsheets/reports from the database

• Processed cancelation and renewals of service contracts

• Accountable for large accounts across Canada

Yellow Page Group (Formally SuperPages) August 2004 – May 2006

National Business Rep, Bilingual

• Responsible for 20 National Quebec and Atlantic Directories

• Processed over 1000 (English) accounts

Created contracts, listings and ads

• Communicated through phone and e mail to Advertising agents and other publishers, Marketing and Graphics

• Organized and controlled over 2,000 (French) accounts

• Proficient in house database programs along with Excel & MS Outlook 2000

• Researched and analyzed contracts, policies, procedures, incentive programs and errors

• Resolved complaints and customer billing discrepancies

• Bilingual Customer Service with Bell Quebec, TELUS, Yellow Pages, DAC Group and other publishers

Education

Reeves College

MS Office 2007/Accounting May 2011 November 2011

CDI College of Business

Administration October 2003 August

2004

(Specialization in Management)

St Pius X Comp High School Montreal, Quebec September 1974 – May 1979

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