Customer Service Representative
Resume:
Sarah C. Simes
**** ***** **** ****** *****, WI *4140
********@***.***
COMMUNITY INVOLVEMENT
Little Chute Elementary School - Little Chute, WI September
Parent Teacher Organization (P.T.O)
. Snowflake Social Event Coordinator / Volunteer
Fox Valley Technical College - Appleton, WI February 2011
- Current
Forensic Science Advisory Committee
. Committee member
EDUCATION
Fox Valley Technical College - Appleton, WI
May 2010
Criminal Justice, Associate Degree in Applied Science
EMPLOYMENT
Nanny
Self Employed - Little Chute, WI August 2012 -
September 2014
. Provided a nurturing and structured environment
. Completely and accurately communicated daily events
. Organized and executed age appropriate activities
Marketing Projects/Sales Associate
West Corporation - Appleton, WI
April 2012 - June 2012
. Learned of and reported key findings to assist with Healthcare
market infiltration
. Acted as facility liaison to provide appropriate products and
educational materials
. Established and maintained professional relationships to promote
growth of division
. Investigated and forecasted purchasing trends of individual
Healthcare facilities
Security Officer
Lawrence University - Appleton, WI
October 2011 - March 2012
. Monitored physical security of students, faculty and University
facilities
. Responded to and assessed fire alarms, medical emergencies and
criminal offenses
. Investigated and documented all incidents appropriately and
completely
. Debriefed relieve Officers to alleviate communication errors
Medical Receptionist
Mercy Medical, S.C. - De Pere, WI
June 2011 - August 2011
. Organized office procedures and resolved business communication
concerns
. Assisted Physician's with administrative and clerical tasks as
needed
. Created and updated facility documents to support office efficiency
Sales Associate
Expert Tire - Neenah, WI January
2011 - July 2011
. Promoted sales of products and services through education
. Appropriately exercised discretion when addressing customer
dissatisfactions
. Supervised technicians and general service employees
Receiver / Customer Service Representative
David's Bridal - Grand Chute, WI April 2009
- January 2011
. Tracked all incoming and outgoing materials through internal
database
. Conducted monthly audits of merchandise, researched noted
inconsistencies
. Displayed proficient organization and multi-tasking skills
Member Service Associate
Capital Credit Union - Kimberly, WI
April 2006 - November 2007
. Entrusted with all secured Union and member information
. Provided financial reconciliation for personal and business
accounts
. Supervised member associates
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