Service Representative Data Entry
Resume:
Yajaira Bravo
*** ***** **** • Chicago Heights, IL 60411
**************@*****.***
Education and Training
Westwood College, Calumet City, IL
Medical Assisting Diploma, July 2014
GPA 3.8/4.0
Summary of Qualifications
Minor Surgical Autoclave Laboratory
Procedures Procedures
Venipuncture
CPR/AED/First Perform Vital
Medical
Aid Certified Signs
Terminology
Ear Irrigation English and
Triage Patient
Spanish Fluently
Medical Record Ishihara
Management Test/Visual Acuity
EKG Test/Snellen Chart
Injections Billing & Coding
Employment Experience
Serenity Chiropractic Homewood, IL May 2014to July 2014
Externship
Performed the entire assistant task: prepared patients for examinations administered prescribed treatment.
Made schedules of appointments and performed general front desk task, answered calls, bookkeeping, records,
summaries, verifying insurance, managing patient files.
Provided patients with any information they required about their treatment.
Performed ultra sound on the lower back, ankle, knee, and other parts of patients.
Performed stem therapy on all patients.
Performed hot and cold therapy on all patients.
Helped with cleaning the facility.
Westwood College/Financial Aid Department Calumet City, IL November 2013 to June 2014
Front Desk Receptionist
Signed in students when they came into the office.
Perform routine office procedures such as filing, copying, typing, errand running, and data entry.
Scan Documents for Advisors.
Answers and directs all incoming phone calls.
Handles sensitive student information with confidentiality and discretion.
Prepare correspondence and memoranda using Microsoft Word, Outlook and campus database software.
Assisted Director of Financial Aid with reports and collection of data as needed.
The Bridal Palace Chicago Heights, IL December 2010 to November 2013
Service Representative/ Assistant Manager
Assisted customers with product selection and payment.
Provided translation assistance for Spanish/English speaking customers.
Make sure customers’ orders came in correctly.
Greeted customers when they walked into the door.
Cashiered and transferred money transactions/ helped with inventory each week.
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