Project Manager Six Sigma

Kal Godbole

* ****** ***, ******* **** TN ***** ? (H): 423-***-**** (C): 423-***-**** ?

***************@*****.***

CAREER SUMMARY

Over 12 years impressive success in high-volume companies implementing

company-wide large scale projects to improve utilization, profitability &

competitiveness, from inception to successful completion, while

marketing/executing sound strategic solutions.

OPERATIONAL EXCELLENCE LEADER

1. Enable workforce to establish and sustain a robust process

improvement culture

2. Utilize Multi-Cultural Workforce Management to bring positive

synergy to culture of organization

3. Oversee customer relations to locate root cause of problems, and

resolve issues to satisfaction of customer

4. Conceptualize and implement procedures/processes that produce

competitive product and service positioning

5. Train all belt levels, develop six sigma curriculum, deliver

concept to results projects

6. Exemplary record of teaching recognition & awards

SIX SIGMA EXPERT

7. Strong Analytical Acumen

8. Six Sigma Program Planning

9. Balanced Scorecard/Strategy Maps

10. Waste Reduction/Lean Principles

11. Statistics to Decision -DOE, SPC

12. Instructional Materials Design

13. Persuasive Change Agent

14. Enterprise Level Deployment

15. Large Scale Project Management

16. Valuable Coaching and Mentoring

17. Impactful Kaizen Events

18. Reengineering, Revitalization & Turnaround

EXPERIENCE

Diebold Inc., Canton OH, Director Process Improvement

2007 - Present

Director level practitioner and project manager injecting the discipline of

DMAIC and Lean methodologies into the culture delivering and sustaining

well- functioning reengineered optimal processes that deliver the

expected results with high predictability. Directed productivity

improvements and six sigma projects that saved over $5M in the last 6

months alone. Effective process mapping, forecasting, documentation and

implementation in conjunction with action oriented metrics and KPIs

enable the Executives to have a 360 degree view of all cost, revenue,

compliance and cycle time components all in one shot. Energizing and

empowering multi-disciplinary teams to embrace continuous process

improvement practices.

Sampling of projects that resulted in significant savings and/or Customer

Satisfaction: Reduction in break-fix service calls increasing

availability at an ATM, Innovative Preventive Maintenance Program to

prolong the lifetime of assemblies & modules in an ATM, Effective

execution of Installation activities from Order to Cash, Sales processes

from Lead to Order improved for better forecasting of company revenue,

Manufacturing assembly line compliance, defects and cycle time

improvements, Supply Chain parts & product delivery forecasting to meet

fill rates and align with vendor schedules, Improved Engineering product

performance using Shainin RedX methodology for trouble shooting. Over $5M

in savings/revenue annually every year.

TIAA-CREF, Charlotte NC, Six Sigma Black Belt

2006 to 2007

Conducted high-impact Kaizen events, empowered teams to drive improvements

for projects selected by executives. Organized team efforts with clear

charters, success criteria and rigorous reviews. Provided teams with just-

in-time training; precise needs at precise time in order to not waste

knowledge and empowered them to act.

Home Depot, Atlanta, GA, Six Sigma Master Trainer

2005 to 2006

Full time Six Sigma Instructor, trained over 120 belts and mentored MBBs on

expanding their knowledge of statistics in the areas of DOE, Multiple

Regression Modeling using Minitab. Advocated simple graphs, simple tools

to help get the teams started on short term gains. In-depth knowledge of

Six Sigma, robust understanding and experience with statistical tools and

methods, solid project management skills and proficiency at generating

solutions results in persuasive classroom delivery. A deep passion and

enthusiasm as an instructor are the attributes that led to excellent

evaluations from associates along with several hours of training

experience.

Mountain States Health Alliance, Johnson City, TN, Process Improvement,

Quality 2002 to 2005

Established metrics to track & improve performance of key healthcare

procedures as defined by JACHO. Consolidated redundant processes that

enabled medical departments to market visibility and productivity, such

as reduction in ER wait times by over 60%. Established goals to adapt

Baldrige Model for improved business processes; data bases had to be

harmonized and authenticated to enable & establish foundation for quality

distinction awards.

Citi Commerce Solutions, Gray, TN, Operations Analyst 2000 to

2002

Simplified and standardized Call Center processes at Citi that brought

savings of over $5M anually. Customer satisfaction surveys, SLAs,

implementation of Credit Collection activities, detection of Credit Fraud

scenarios were managed by virtue of data analytics to forecast, predict,

verify and correct procedures & policies.

Michigan Technological University, Director First-Year Program &

Lecturer 1984 to 2000

Rigorous teaching experience, designing course curriculum, writing

course materials, testing, contribution to the Calculus Reform Movement,

several State Education Grants, Funded NSF Projects. Twelve publications.

Courses taught: All Mathematics & Statistics Undergraduate level

courses

EDUCATION and PROFESSIONAL DEVELOPMENT

M.S. Statistics - Texas A&M University, College Station

B.S. Statistics and Economics - University of Mumbai, India

Master Black Belt 2007 - 6Sigma

Six-Sigma Black Belt 2004 - ASQ

AWARDS & RECOGNITIONS

ASQ, Outstanding Board Member NE TN Chapter 2005

Distinguished University Prof of Mathematics - (MAA MI Section)

Mathematical Assoc. of America 1999

Distinguished Teacher Award- Michigan Tech 1992, 1997

Outstanding Teacher Pioneer Award - MSHA University 2005

Outstanding Teamwork Award - Diebold Wachovia Team 2008

COMPUTER SKILLS

Minitab ( SPC software ( Microsoft Excel, Word, PowerPoint ( Mathematica (

Visio (

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