Customer Service Sales
Resume:
Guy Shmuel
Rego Park, NY 11374
***********@*****.***
OBJECTIVE
Management position in sales where I can effectively utilize my expertise in human relations, project management, and staff recruitment and retention.
EDUCATION
September, 2011 – June, 2013
Nassau Community College, Long Island, NY
June, 2008
General Equivalency Diploma
Queens, NY
EMPLOYMENT
July, 2013 – August, 2014
Duty-Free North America (DFS)
John F. Kennedy Airport, Terminal 4, NY
Position: Overnight Team Lead/Supervisor – Operations for Consumables
Sales training, Perfumes: Bond No. 9; Burberry Group plc; Cartier; Diesel S.p.A.; Hermès; Giorgio Armani S.p.A.; Jo Malone London; Marc Jacobs International, L.L.C.
Sales training, Consumables: Bacardi; Godiva Chocolatier; Grey Goose; Jack Daniel's; Johnnie Walker; Patrón
Duties:
Sales
Management of operations in 10 retail locations
Management of associates, inventory, selling floor, sales, flights, flight delivery, daily/monthly budget, customer satisfaction, operations
Management and maintenance of employee scheduling, location coverage, flight delivery scheduling, employee vendor training schedules
Management of Brinks pick-up and drop-off money exchange and maintenance of the company safe
April, 2006 – Present
Manhattan Sons Towing
New York, NY
Position: Administrative Supervisor/Customer Service Coordinator
Duties:
Management of auto services
Oversight of customer service and cross-selling
Supervision of employees in automobile pickup and drop-off
Management of auto parts and office inventory
Operations management (invoices, collection of receivables, bill payment, personnel management)
Expanding client base
July, 2010 – November, 2010
Elegant Valet, Inc.
New Hyde Park, NY
Position: Valet Parking Attendant
Duties:
Maintenance of guest vehicles and keys
Assistance in bringing props and supplies to event location
April, 2004 – July, 2004
Baruch Baruch
New York, NY
Position: Salesperson
Duties:
Organization of street fairs, as well as display and presentation of paintings
Coordination with vendors of art sales
Loading and unloading of precious cargo
SKILLS
Proficiency in Microsoft Office Word, Excel, PowerPoint, Adobe Acrobat, Google Docs
Expert in PAX and Wincor
Proficiency in operation of electrical pallet jack
LANGUAGES
English – native language
Hebrew – fluent (speaking, reading, writing)
Contact this candidate