Amber Patterson

479-***-****

*** ******** ***, *** *******, TX 78253

acfzvd@r.postjobfree.com

Qualifications Summary • Accomplished executive assistant offering 10 years of administrative and business

experience reporting directly to Group, Wing and MAJCOM military officials, civilian

CEOs and other Senior level Executives.

• Consummate professional dedicated to making the lives of busy executives easier.

Serve as a self motivated, effective gatekeeper; prepare well researched and accurate

documents; manage busy calendars; and efficiently handle daily office tasks.

• Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook) and

many specialized records keeping and tracking programs. Type 55 WPM.

Experience

Owner/Operator 2012 – Present

Who You Callin’ Cupcake Bakery, San Antonio, Texas

Handle all marketing, sales, bookkeeping, finance as well as daily baking and decorating operations of

bakery.

Executive Assistant 2010 – 2012

Department of the Air Force (Department of Defense), Incirlik AB, Turkey

Gatekeeper to four military Officers and two Senior Enlisted; ensured zero interruptions in daily operations

while serving as the sole Executive Assistant for 4 months.

Streamlined Executive board minutes process; created one stop electronic system for review, signature and

storage and viewing of all minutes for four Executive boards.

Created/instituted real time electronic document tracking spreadsheet; eliminated time/document loss while

increasing efficiency.

Independently researched, created and entered all data for wide span of reports and spreadsheets.

Patterson, A

2nd page

Ensured the requests of senior officials were communicated and completed in a timely manner to subordinate

staff; eliminated previous backlog and secured 99% on time rate with superior offices. Named “Best in Wing” and

2nd in USAFE.

Led the charge through daily collaboration with Local National dignitaries and communicated progress of on

going operations. $41.6 Million dollar infrastructure project completed 60 days ahead of schedule.

Executed all word processing, Executive PowerPoints, meeting minutes and typing.

Maintained computerized inventory of all parts, supplies, and products.

System Administrator for 100% electronic delivery/filing system for military evaluations and records/trained

400 personnel; first in MAJCOM to institute.

Personally oversaw arrangements of all domestic and international travel; created itineraries and filed for

monetary reimbursements.

Arranged weekly VPN (tele conferences) with multiple international markets ensuring continuity in Joint

Forces mission.

Trained and oversaw the daily operation of two junior administrative assistants.

Accomplishments:

Hand chosen to fill interim Wing Protocol position during manning shortage. Flawlessly organized and

carried out 46 ceremonies/events with International dignitaries and US Air Force officials.

Winner of 2 Squadron, 2 and 1 Wing quarterly Civilian Category One awards.

2011 Annual Group and 39th Air Base Wing Civilian Category One Annual awards.

Winner of the 2011 United States Air Forces in Europe Joan Orr Spouse of the Year award.

Director of Business 2007 2009

Consolidated Properties Inc., Wichita, Kansas

Led charge on market research, analysis and development of business plans. Increased first quarter sales

170% from previous 2 quarters.

Managed staff of 35. Slashed payroll/cost of goods 30% by negotiating pricing, services and fees while

ensuring stellar customer satisfaction.

Instituted operational policies, programs, procedures and methods in concert with general policies.

Coordinated development of operating and capital budgets; monitored monthly and other financial

statements for the business.

Directed purchasing, receiving, storage, issuing, preparation and control of all products, supplies and

equipment.

Directed daily operations of sales, facilities, personnel, payroll and administrative duties.

Catering Sales/Food and Beverage Director 2005 2007

Eagle Golf Corporation, Wichita, Kansas

Composed all catering/sales contracts and proposals. Doubled first year sales quota. Increased revenue by

$155K. Led team to 2nd in sales and satisfaction in the region.

Formulated program to track waste; implementation of program lowered cost of goods 14%, cost of sales

acquisition 6% and lowered labor cost by 4%

“The Face” of busy Private Country Club. Realized goal of venue being named number of “Top 10 wedding

venues in Kansas”.

Managed daily operations of the catering department, members, vendors and staff of 65.

Education

Design Academy 2004 2005

Xenon International School of Design, Wichita Kansas

Diploma 2000

Midwest Christian Academy

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