Sales Executive Assistant
Resume:
Amber Patterson
*** ******** ***, *** *******, TX 78253
*******************@*****.***
Qualifications Summary • Accomplished executive assistant offering 10 years of administrative and business
experience reporting directly to Group, Wing and MAJCOM military officials, civilian
CEOs and other Senior level Executives.
• Consummate professional dedicated to making the lives of busy executives easier.
Serve as a self motivated, effective gatekeeper; prepare well researched and accurate
documents; manage busy calendars; and efficiently handle daily office tasks.
• Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook) and
many specialized records keeping and tracking programs. Type 55 WPM.
Experience
Owner/Operator 2012 – Present
Who You Callin’ Cupcake Bakery, San Antonio, Texas
Handle all marketing, sales, bookkeeping, finance as well as daily baking and decorating operations of
bakery.
Executive Assistant 2010 – 2012
Department of the Air Force (Department of Defense), Incirlik AB, Turkey
Gatekeeper to four military Officers and two Senior Enlisted; ensured zero interruptions in daily operations
while serving as the sole Executive Assistant for 4 months.
Streamlined Executive board minutes process; created one stop electronic system for review, signature and
storage and viewing of all minutes for four Executive boards.
Created/instituted real time electronic document tracking spreadsheet; eliminated time/document loss while
increasing efficiency.
Independently researched, created and entered all data for wide span of reports and spreadsheets.
Patterson, A
2nd page
Ensured the requests of senior officials were communicated and completed in a timely manner to subordinate
staff; eliminated previous backlog and secured 99% on time rate with superior offices. Named “Best in Wing” and
2nd in USAFE.
Led the charge through daily collaboration with Local National dignitaries and communicated progress of on
going operations. $41.6 Million dollar infrastructure project completed 60 days ahead of schedule.
Executed all word processing, Executive PowerPoints, meeting minutes and typing.
Maintained computerized inventory of all parts, supplies, and products.
System Administrator for 100% electronic delivery/filing system for military evaluations and records/trained
400 personnel; first in MAJCOM to institute.
Personally oversaw arrangements of all domestic and international travel; created itineraries and filed for
monetary reimbursements.
Arranged weekly VPN (tele conferences) with multiple international markets ensuring continuity in Joint
Forces mission.
Trained and oversaw the daily operation of two junior administrative assistants.
Accomplishments:
Hand chosen to fill interim Wing Protocol position during manning shortage. Flawlessly organized and
carried out 46 ceremonies/events with International dignitaries and US Air Force officials.
Winner of 2 Squadron, 2 and 1 Wing quarterly Civilian Category One awards.
2011 Annual Group and 39th Air Base Wing Civilian Category One Annual awards.
Winner of the 2011 United States Air Forces in Europe Joan Orr Spouse of the Year award.
Director of Business 2007 2009
Consolidated Properties Inc., Wichita, Kansas
Led charge on market research, analysis and development of business plans. Increased first quarter sales
170% from previous 2 quarters.
Managed staff of 35. Slashed payroll/cost of goods 30% by negotiating pricing, services and fees while
ensuring stellar customer satisfaction.
Instituted operational policies, programs, procedures and methods in concert with general policies.
Coordinated development of operating and capital budgets; monitored monthly and other financial
statements for the business.
Directed purchasing, receiving, storage, issuing, preparation and control of all products, supplies and
equipment.
Directed daily operations of sales, facilities, personnel, payroll and administrative duties.
Catering Sales/Food and Beverage Director 2005 2007
Eagle Golf Corporation, Wichita, Kansas
Composed all catering/sales contracts and proposals. Doubled first year sales quota. Increased revenue by
$155K. Led team to 2nd in sales and satisfaction in the region.
Formulated program to track waste; implementation of program lowered cost of goods 14%, cost of sales
acquisition 6% and lowered labor cost by 4%
“The Face” of busy Private Country Club. Realized goal of venue being named number of “Top 10 wedding
venues in Kansas”.
Managed daily operations of the catering department, members, vendors and staff of 65.
Education
Design Academy 2004 2005
Xenon International School of Design, Wichita Kansas
Diploma 2000
Midwest Christian Academy
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