Human Resources Customer Service
Resume:
Nicole McClay 609-***-****
** ******* *****, **** *******, NJ 08520 *************@*****.***
• HR Generalist • Benefits / Payroll Administration
• Labor / Employee Relations • HR Policies and Procedures
• Team Building / Morale Building • Employee Counseling
• Retirement Plans • Mediation / Dispute Resolution
• Staff Recruitment and Retention • Disciplinary Procedures
Professional Experience
Merri-Makers Catering/MM365
Jan 2014
Director of Human Resources & Operations
Independently handle all Human Resource and Operation functions. Including employee relations,
staff management, recruitment, compliance, insurance, and operation of 4 facilities and venues.
• Created Employee Handbook for 2 companies
• Training employees to maintain legal compliance
• All Hiring, verifying, and terminations
• Renewals of health and company insurance policies
• Processing of all claims, unemployment and disability.
• Handled all incoming and outgoing invoices
• Manages all staff including Payroll
• Settling all employee relation disputes
Account Temps
2011 to 2012
Human Resources Generalist/Payroll
Many Human Resource functions including payroll, benefits, disability, vendor relations, payroll
reporting, reconciliation, accounts payable, performance management and recruiting.
• Payroll processing for 65 employees in 4 states
• Training and administration on all benefit plans
• Researched and developed the companies first 401k plan
• Recruited for office and warehouse staff
• Processed disability claims
• Handled all incoming and outgoing invoices
American List Councel
March 2010 to August 2011
Human Resources Generalist
Efficiently performed all functions related to human resources for 3 companies including benefit
administration, payroll, compensation, reports, disability processing, performance management,
and employee relations.
Responsibilities:
• Processed payroll using ADP for 3 companies in 3 states
• Implemented new 401k provider and performed training
• Vendor Management, including selecting and implementing plans
• Handled all Employee relations issues
• Coordinated Company events
• Managed disability and leave claims
• Ran Payroll and Compensation reports
Merrill Lynch, Hopewell, NJ
December 2002 to December 2009
AVP Human Resources Generalist / Manager
Manage a broad range of HR functions including payroll administration (55,000 employees),
benefits, 401k, stock option plan, employee relations, personnel file management, HR policy
development, employee screening/hiring/orientation, and staff training/development
programs.
Achievements:
• Developed company’s first ASK HR email system
• Jointly designed and administered HR case tracking system
• Processed all new-hire, benefits, leave, termination and payroll for all
55,000 employees
Responsibilities:
• Process payroll & adjustments, including taxes, for entire firm
• Manage group of 30+
• Develop and manage vendor relationships
• Handle all Hiring, leaves and terminations
A Reason to Smile Dentistry, East Windsor, NJ
2001-2002
Office Manager/Dental Assistant
Achievements:
• Coordinated start up of new dental practice
• Implemented payroll system
• Designed billing management program
Responsibilities:
• Payroll and Benefits for all employees
• Insurance claims
• Employee relations
• Staffing
Double Tree Hotel, Somerset, NJ
1993-2003
Accounting Assistant/Beverage Assistant
Achievements:
• Implemented new filing system
• Created beverage tracking computer system
Responsibilities:
• Data Management
• Accounts Payable
• HR, front desk, beverage, banquets, new hire
• Customer Service
Education
MLU, Hopewell, NJ
HR / Payroll
Continued
Rutgers, New Brunswick, NJ
Nursing/BA Science
1995
Middlesex County, North Brunswick, NJ
Science
Computer and Programs
ADP- Pay Expert, ADP PCPW, ADP Reporting, MS Office (Word, Power
Point, Excel, Outlook), Oracle, Checkpoint, Integral, Lotus Notes, Cleartime, Open Air.
References
References are available upon request.
Contact this candidate