Sales Customer Service
Resume:
Tom Crepeau
Chicago Il *****
********@***.***
PROFESSIONAL EXPERIENCE
Footprint Retail Services
Manager Business Development Lisle Il
A National provider of in store Merchandising and logistics solutions for major retailers and consumer
packaged goods manufacturers. For the second half of ’13, brought in over 2.5m of RFP’s to the
company. New Customers include HHGregg(900k), Samsung America(220k), Newell Rubbermaid(150k),
OfficeMax(250k), NYX Cosmetics(100k), PetSmart(RFP pending-133k)) and Mednards(RFP pending-
1.3m).Other presentations include Kohls, Bass Pro Shops, 3M, Yum Brands among others.
Vice President of Sales
UniquePak, Inc.-Asian Sun Green Tea, Chicago, IL
2007-2010
Formulated and executed strategies aligning sales, mission, operations, and goals for competitive
advantage and improved ROI. Opening new distribution channels and selling direct to major supermarket
chains including HEB, Martin's, Spartan Group, Bashas, Walts, Berkott . Collaborated with store
management teams on pricing, advertising and targeted marketing events
Regional Sales Executive
ProLink Solutions, LLC, Phoenix, AZ
2005-2007
Eight state territory selling Global Positioning Systems (GPS) units to golf course owners and golf
management companies. Sold 7 deals within the first 12 months netting $1,000,000 in sales.
National Account Manager
Garment Recovery Systems, Schererville, IN
2003-2005
Sales to major pharmaceutical and medical companies of a new recycling program for their Tyvek
uniforms. Due to proven success track given major company accounts Pfizer, Bayer and Merck. Gaining
the company well over 125 new customers while attaining all forecasted projections.
Director of Marketing and Operations
Bastion Golf Apparel (Division of K2 Industries), Chicago, IL
1994-2003
Led marketing and operations start-up for new golf division of Fortune 500 company reporting to
president. Direct up to 25 persons through all sales/production phases from sales forecasting to final
product production on accounts including Cellular One, Monsanto, Mercedes, American Golf and Links
Corporation.
Grew corporate and advertising specialty areas in non-golf industries, increasing revenues 300% over
plan.
Created new sales commission program greatly increasing productivity. Developed new customer service
program with cash incentives increasing customer base by over 1300 new accounts in six months.
Formed outsource telesales team which generated additional $100,000 in sales per month. Designed
successful new e-business site.
Increased production capacity by decreasing embroidery turnaround time 300% while consistently
maintaining quality control levels.
Organized major tournament relationships including Western Open, Ameritech Senior Open and Greater
Milwaukee Open. Key in signing representation of three PGA pros.
Regional Sales Manager – Midwest/ PGA Packaging
Bobby Jones Sportswear (Division of Hickey Freeman), Chicago, IL
1989-1994
Responsible for developing and maintaining sales of licensed-sportswear to retail and country club
accounts in six-state region. Brought region from zero sales to third highest sales generator in the
country.
Top sales producer of the year for three out of five years.
Developed corporate accounts for golf outings and corporate gifts including Ameritech, Centel, Hyatt,
Helene Curtis and Kroger.
Regional Sales Manager – Northeast
Holsten Import Corporation, Greenwich, CT
1987-1989
Key role in planning launch of new imported German beer into five-state territory.
Managed regional sales force and the managers of ten distributors/wholesalers.
Group Sales Manager
Chicago Cubs National Baseball League, Chicago, IL
1982-1987
Coordinated daily group sales including the marketing and financial administration of corporate, social
and community functions for up to 3,000 people.
Lead salesperson for new-season ticket accounts at 150% of quota for three consecutive years.
EDUCATION
Marquette University, Milwaukee, WI, May 1982
BS, Business Administration
Depauw University, Greencastle, IN 1978-1979
PERSONAL ATTRIBUTES
Resourceful and persistent.
Focused and effective problem solver.
Excellent communicator; relationship driven.
Loyal and fair.
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