Customer Service Supervisor
Resume:
A ngela N. Blair
Cheverly, MD 20785
Mobile phone: 202-***-****
e-mail: **********@*****.***
Career objectives: To seek and obtain a position within the federal government,
hospitality or administrative genres of the job market. One that has the possibility
for advancement and where I can learn, grow, and explore more possibilities of
learning new things.
E mployers:
Fort Belvoir Community Hospital, Fort Belvoir, VA
Food Service Worker, WG 7408-02/04
Paul Stephenson, Immediate Supervisor; Mary Green, Alternate Supervisor
August 2011-present
*Du ring my employment at FBCH, job duties rotated on a daily basis, with the main
focus of our mission is quality Food and Customer Service to all who were patrons in
our facilities. Through my tenure at FBCH, performed a variety of duties incident
to the maintenance and cleanliness of the dining hall and kitchen areas.
D isassemble patient cart, discarding all used food, garbage and used f latware and
washing them. Washed dishes, pots and pans either manually or by the use of
mechanical equipment; disassemble, clean and reassemble dishwashing machine
a fter each use. Remove used utensils and dishes to dishwashing area(s). Clean
k i tchen equipment, dining room tables, and chairs; and washes f loors, walls and
w indows in ki tchen, dining and storage areas. Maintain garbage collection areas;
clean and sanitize all areas used throughout the day in accordance with the TB
M ED 530 handbook. Tallied all customer purchases on M ICROS cash register
system, practicing all proper cash handling procedures.
Walter Reed Army Medical Center, Washington, DC
Food Service Worker, WG 7408-02/02-03
Paul Stephenson, Immediate Supervisor
July 2007-August 2011
*All duties listed in the above description, apply to this position as well.
IAP Worldwide Services, WRAMC, Washington, DC
Food Service Worker, Contract employee
Mary E. Green, Immediate Supervisor
October 2006-July 2007
*All duties listed in the above description, apply to this position as well.
Education:
Stratford University, Tysons Corner, VA \
AA in Culinary Ar ts
January 2001-August 2003
*While studying at Stratford, I was t rained in a variety of courses that pertained to
t he Culinary Arts field. I have t raining in entrée production, pastry and desserts,
soups, stocks and sauces, and garde manger production. While taking courses, I
obtained my ServSafe certification as well as Hotel Management.
Spotswood H igh School, Penn Laird, VA
General H igh School Diploma
August 1994-June 1998
K SA’s:
* I have the knowledge of how to properly execute the usage of the MS Windows,
E xcel and Outlook programs.
* I have the ability to accurately type 45+ wpm.
* I have superb customer service, as I have worked in customer service for over 17
years.
* I have the ability to assist in employee on the job t raining, as well as monthly
t raining courses.
*Previous call center experience, with proper usage of telephone etiquette.
References:
Jennifer Inman
Co Worker, Food Service Worker, FBCH; acquainted 5 years
Mary E. Green
WG 4 Supervisor, Support Services, FBCH; acquainted 7 years
(cell) 301-***-****; (office) 571-***-****
Tamara Muschette
Friend; acquainted 20 years
Contact this candidate