Customer Service Manager
Resume:
Chelsea Reed
Apt. G***
Pensacola, FL 32503
************@*****.***
Objective
I have earned a reputation as a cooperative coworker with excellent communication skills: oral, written, and interpersonal. I am a dedicated, driven and detail oriented individual who works well alone and with others. Quick learner who is open to advocating her skills and knowledge.
With my strong academic foundation and professional background, I am an ideal candidate for this position. If it appears my qualifications meet your employment needs I would be happy to discuss them further in a personal meeting
Work Experience
April 2014 - Present Seville Quarter
Pensacola, FL 32504
Position - wine attendant/cocktail server
Duties:
Concierge
Wine tastings
Server
Hostess
Banquet server
Cash handling
Cocktail server
April 2010 – April 2014 Cost Plus World Market District Manager: Brandon Breath
5420 N. 9th Ave General Manager: Mechelle Scott
Pensacola, Fl 32501
Position – Store Supervisor/ Dock Supervisor
Badge Holder
Duties:
Accepting freight every week
Inventory on items coming into the store
Opening and closing the store
Manifest requisition
Stock member manager
Fork lift driver
Maintaining Stockroom (cleanliness, organization, OSHA compliance, inventory)
Cashiering
Customer Service
Extensive wine knowledge, furniture knowledge, and imported gourmet products
Wine tastings
Sales
Schematics
Productivity reports
MOD
Cash handling and nightly deposits
Opening and closing the store
All Microsoft programs
January 2006 – September 2008 Pizza Hut AGM: Tim Neal
1501 S. Jefferson Manager: Mechelle Rendall
Lebanon, MO 65536
Position – Shift Leader
Duties:
Cook
Delivery Driver
Server
Manager
Customer Service
Answering Phones
Taking care of Customer complaints
Invoicing
Filing
Meeting the needs of my employees
Cleaning
Trouble shooting the computers when down
Food control
Maintaining a quality store and services
Deposits
Education
2004 – 2008 Lebanon Sr. High School High School Diploma – received 3.6 GPA
Lebanon, MO 65536
2009 – 2010 PJC Graduated from Massage Therapy with certification in massage
therapy
Pensacola, FL certified in Spa Specialist – received 3.96 GPA
2010-2013 PSC Pre-Engineering /Physics– holding 4.0 GPA
Pensacola, FL
Awards & Organizations
National Honor Society
A+ Scholarship (acquired over 50+ community service hours) >3.5 GPA
BRIDGES mentors
Spanish mentor
MO state awards
President’s Award
Drum Major
Spanish Club
Massage Therapy Skills USA
Secretary Massage Club
Certified Massage Therapist
Certified Spa Specialist
OSHA/AIDS certified
CPR certified
Magna Cum Laude
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