Customer Service Management
Resume:
SUMIMOL JOSEPH
Email : **********@*****.***
Contact No : +91-953*******
Objective
To work in an organization that offers a milieu of opportunities to learn,
grow and harness my potential.
Career Synopsis
Bachelor's Diploma in Aviation with Airline Customer Service
Specialization.
SKILLS & ATTRIBUTES
. Professionally qualified in ground handling.
. Technical knowledge in the construction of Load and trim.
. Keen to learn more and easily adapt to new environment.
. Confident and positive in approach.
. Ability to communicate effectively with people at different level.
ACADEMIC QUALIFICATION
. Completed one year in Airline Tourism Hospitality Management (ATHM)
Degree
. Passed out Plus Two under Kerala Board of Higher Secondary Examination
with 70%.
. Passed out SSLC under Kerala Board of Higher Secondary Examination
with 82%.
PROFESSIONAL QUALIFICATION
. IATA in Airline Customer Service.
. Bachelor's Diploma in Aviation with Airline Customer Service
Specialization.
. BSC-ATHM Degree (pursuing).
ACHIEVEMENTS
. Participation certificate of NACT
. Attended passing out parade conducted by Asian Airline Academy
AREAS TRAINED IN
. Airline Travel, Tourism operations & Hospitality
. Airline Passenger Handling & Ground Operations
. Airport Ramp & Cargo Handling
. Aviation Security Management
LANGUAGES KNOWN
. English,Malayalam
PROJECTS EXPERIENCE
. Cochin International Airport.
. Participated in international trip to Malaysia and visit Kuala
Lumpur International Airport
PERSONAL DETAILS
. Full Name - SUMIMOL JOSEPH
. Gender -
FEMALE
. Age - 20 years
. Date of Birth - 03.10.1993
. Father's Name -
JOSEPH THOMAS
. Religion -
SYRIAN CATHOLIC
. Marital Status -
SINGLE
. Mother Tongue -
MALAYALAM
. Nationality - INDIAN
. Permanent Address -
SUMIMOL JOSEPH
KANDATHILPARAMBIL
THRIKKODITHANAM P.O
CHANGANACHERRY
KOTTAYAM
KERALA
PINCODE-686105
. Phone Number - +91-953*******
. Passport No
- K4283974
. E-mail ID - **********@*****.***
REFERENCES
MR. SUNIL FASIHDEEN MR.
RAJENDRAN
INSTRUCTOR
INSTRUCTOR
DGR, BGE & CGO HANDLING AIRSIDE
SAFETY, LOAD & TRIM
ASIAN AIRLINE ACADEMY ASIAN
AIRLINE ACADEMY
Declaration
I hereby declare that all the statements made in the
above Curriculum Vitae are correct to the best of my knowledge and belief.
Place : KOTTAYAM
SUMIMOL JOSEPH
[pic]
Contact this candidate