Customer Service Sales

SAMSON SAMUEL

#***, *** ******* ******, *******-M4X1N2

MOBILE- 647-***-****

Email- ************@*****.***

PROFILE

Dedicated and organized professional with significant skills and knowledge, providing client

service with sincerity, disciplined and integrity. Possesses ideas, initiative and stimulus required

to accustomed to new work environment and learn rapidly. Seeking a part time employment as

an entry level in customer service with established strength functioning with people at all level-

clients, colleagues, managers with accumulated training, education and coaching experience.

HIGHLIGHTS OF QUALIFICATIONS

• Pursuing Canadian Securities courses and license.

• Posses 2 years of excellent organizational and customer service skills.

• Experience in handling large amount of cash with maintain of daily sales record.

• Knowledge and understanding of financial sector and cash house companies.

• Strong knowledge and skills to identify opportunities to promote and provide advice on

the organizations product and services

• Proficient in Microsoft Office with typing speed of 35 words per minute.

• Strong acquaintance of business marketing principles and theories

• Sound leadership skills with proper time management, strong communication, listening

and negotiation skills.

• Proper understanding of customer challenges, finding the solution and best possible

service.

• Impact and influence other team members and always willing to learn and share ideas

EXPERIENCE

Customer Service Representative and Personal Fitness Manager

SNAP FITNESS- Bangalore, India- (August, 2008- August 2010)

• Counsel members about fitness, exercise, healthy life style, and personal well

being and injury management.

• Advertise and endorse the company’s product to boost usage, which includes

commissioning and considering market study.

• Managed and oversaw sales and customer service and executed the budget

management.

• Administering the payments made by the members and new customers.

• Co-ordinate with clients and took feed back to improve the efficiency

SAMSON SAMUEL

MOBILE: 647-***-**** Email: ************@*****.***

• Deliver fitness training to new trainers in order to improve their exercise training

and create more personal training sales.

• Organized special events, activities in the Fitness area at several location and

campus with other professional staff members to promote the business growth.

Customer Service Team Member- Volunteer

Ghazale Middle Eastern Restaurant-Toronto, August, 2013-May, 2014

• Advertise and promote new products according to the given deadlines

• Served customers proficiently

• Improve sales through demonstration of products

• Worked well independently and with team members

• Maintain the daily sales record.

EDUCATION AND TRAINING

International Business Management- Post Secondary Program

Centennial College, Toronto, August, 2012- Present

Relevant courses included:

Business Marketing International finance and banking

Financial Accounting International Business Management

Global Logistics Customer Service and Approach

Major academic project:

• Marketing strategies of Dr. Pepper soda drink in the Canadian market

Bachelor in Physical Therapy- (2004- 2008)

Rajiv Gandhi University, Bangalore, India

KEY ACCOMPLISHMENT

• Awarded best employee of the month 5 times in career at SNAP fitness for achieving the

maximum sales of the particular month.

• Managed hiring, training new employees and taught the skills to sell the company

product.

• Brought in 30 customers by using marketing principles and theories thus ensuring that the

company target is achieved by 100%

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate