Customer Service Assistant
Resume:
Katie Wittnebel
KW
[**** Cox Road] [Auburn], [Alabama] [36832]
T: [443-***-****]
E: [*******@******.***]
Objective To use my diverse skills and abilities such as, problem-solving and communication
skills, in a basic administrative capacity in human resource/customer service position
that offers exposure to administration and management skills. Looking for an
opportunity to further my work experience in industries that interest me.
Education Auburn University
Auburn, Alabama May 2014
Currently pursuing a Bachelor of Arts in Theatre from the College of Liberal Arts at
Auburn University – Main Campus with a concentration in Tech/Managment.
• GPA – 3.29
Experience Cashier/Assistant Manager, Charlie’s Donut Truck
Auburn, Alabama August 2014 – present
Tasking included making suggestions on orders, including the suggestion of add-on
items. Completing of the customers orders in a rapid and satisfactory manner. Cashier
responsibilities included; counting starting/ending drawer bank, maintaining truck
cleanliness and work space cleanliness, and opening/closing duties.
Personal Accomplishments
• Punctual arrival for work
• Prompt service of customers
• Maintained a customer-friendly sales environment
Pull Room Assistant, Initial Outfitters
Auburn, Alabama August 2013 to August 2014
Tasking included completing supervisor demands, helping maintain jewelry pull room
order, retrieving jewelry for customer orders, repairing any broken jewelry, and
helping with stocking new jewelry shipments
Personal Accomplishments
• Punctual arrival for work
• Prompt completion of tasks
• Seasonal bonus
Jordan-Hare Stadium Ambassador, Auburn University
Auburn, Alabama 2013 Football Season
Tasking included completing supervisor demands and helping scholarship donors.
Responsibilities included; maintaining scholarship donor satisfaction, concession
cleanliness prior and during donor arrival, greeting scholarship donors and guests,
maintaining exits and fan satisfaction.
Personal Accomplishments
• Punctual arrival for work
• Prompt service for scholarship donors
• End of season bonus
Desk Assistant, James E. Foy Information Desk at Auburn University
Auburn, Alabama June 2012 – June 2013
Tasking included logging lost and found items, opening/closing booked rooms, and
maintaining professional demeanor. Responsibilities included; answering phones,
helping walk-ups, and maintaining reputation of Auburn University.
Personal Accomplishments
• Punctual arrival for work
• Prompt service of customers
• Promoted from Substitute to Desk Assistant
Executive Suite Ambassador, Auburn University
Auburn, Alabama 2012 Football Season
Tasking included completing suite holder demands and supervisor demands.
Responsibilities included; maintaining suite holder satisfaction, suite cleanliness prior
suite holders arrival, greeting suite holders and guests, maintaining exits and fan
satisfaction.
Personal Accomplishments
• Punctual arrival for work
• Prompt service of suite holders
• End of season bonus
Delivery Girl, The Auburn Plainsman
Auburn, Alabama Jan 2012 – Aug 2012
Tasking included making reports on quantity of papers needed. Responsibilities
included; prompt delivery time, cleanliness of dock, and restocking locations.
Personal Accomplishments
• Delivery time – less than an hour and a half
Honors and Awards Deans’ List – Fall 2012
Presidents’ List – Fall 2013
Activities Mariners NROTC Auxiliary, Pledge Trainer, Fall 2011 to present
Auburn University College Democrats, Fall 2012
Skills Proficiency in Microsoft Office, Picasa 3, Windows XP/Vista/7, JavaScript, Adobe
Photoshop, OSX, Prezi, Quickbooks
Excellent communication skills; over phone/face-to-face
Basic HTML coding and editing
Excellent customer service skills
Excellent organizational skills
Branton Philips
References
Joe Mattingly
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