Customer Service Data Entry
Resume:
MENDISA CARLESS
Brampton ON, L7A 3X2
********@*******.***
Objective:
Seeking full time employment in the area of customer service, reception and
general office administration.
Summary of Qualifications:
. Effective Communicator
. Team Player
. Adaptable
. Languages: English and Working knowledge of French
. Punctual and Responsible
. Display Professional Attitude and Appearance in Workplace
Education:
Carleton University, Ottawa ON
September 2012-2014
Honours B.A Sociology (on-hold)
Cardinal Leger Catholic SS, Brampton ON
September 2007- June 2011
Received Ontario secondary school diploma
Received Extended French Certificate
Professional Experience:
Robert Half Canada Inc., Mississauga ON
July 2013- July 2013 (Temp)
Data Entry Position
. Responsible for entering all candidates information into MicroJ system
. Responsible for entering and completing data reports in Excel along
with sorting and filing
. Upheld confidentiality of service users
. Assisted staff members with any additional work around the office
Avis Budget Group, Toronto ON
November 2011- August 2012
Distribution Agent (Customer Service)
. Responsible for Roadside Safety calls which involved resolving
automobile breakdowns, accidents, auto seizures due to stunt driving,
liaising with collision centres, police officers, etc.
. Utilized company developed strategies to successfully resolve customer
complaints and inquiries
. Received calls from Avis/Budget depots to resolve reservation system
issues and changes
. Responsible for entering and completing data reports in Excel along
with sorting and filing
. Maintained a high level of customer service experience and
satisfaction during peak season
. Retained knowledge of product offers, daily specials and company
policy
Contact this candidate