Customer Service High School

Jon-leesa Williams

Richmond, VA

***************@*****.*** - 804-***-****

WORK EXPERIENCE

CNA/Caregiver

The Virginia Home - Richmond, VA - April 2011 to Present

Responsibilities

Problem solving to make sure our residents have the best care.

Ability to understand and knowledge of standards, policies and procedures and HIPPA regulations

Able to muti task effectively

Works under supervision

Copying, charting and faxing documents, Microsoft Word

Take care of our patients personal needs

Patients companion and to make feel loved.

The best customer service to fulfill their need

Accomplishments

I have learned that all people need help and that I love taking care of everyone.

Sales Associate

Lee s chicken - Richmond, VA - February 2006 to March 2012

Responsibilities

● working in fast-paced environments with the ability to think quickly and successfully handle difficult

customers

● Leadership skills as well as following supervisor’s orders

● Food packaging and disputing

Built a loyal customers base by using a consultative sales approach.

Greet customer with a smile

Strong communication skills, phone, writing.

Customer order is always rights.

Always put customers first

Skills Used

Health and Food Safety Certified

Microsoft PowerPoint

Phone Communication

Microsoft Excel

Organizing Files

Keyboarding Applications

● making the proper labels

●Customer Service Certified

EXPERIENCE

EDUCATION

Bs in Health Science

Vcu - Richmond, VA

2011 to 2015

High School Diploma in High School Diploma

Thomas Jefferson - Richmond, VA

2006 to 2009

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