Customer Service Sales

**** *********** **. • Raleigh, NC *****

Phone 919-***-**** • E mail ***********@*****.***

Ronald Fusco

Objective

My objective is to secure a position with a dynamic company, that will allow me to

utilize the talents and skills I have gained through my years of experience in marketing,

advertising sales and development, retail management and personnel management.

Summary of qualifications

Owned and operated my own business for more than 5 years

Managed a retail department store for nearly 25 years

Worked in direct ad sales for 8 years within the newspaper industry

Was instrumental in developing and marketing 4 new niche

publications affiliated with the Effingham Daily News

Professional experience

December 2012 – May 2014 Target, Inc

Presentation Team Member

Arrange and reset retail store shelves, signs, labels and merchandise

Plan and organize merchandising using proper equipment and technology

Maintain a clean, well organized work environment

Provide exceptional guest service to ensure a great shopping experience

May 2012 – October 2012 America’s Mattress

Sales Consultant

Customer Service / Sales

Responsible for general duties of Store Manager, including daily reports and resolution

of customer issues.

Manage on site warehouse, including inventory control

January 2009 – January 2012 Clegg’s Termite and Pest Control

Inspector / Consultant

Inspect, consult, write recommendations and proposals for

residential and commercial properties for termite protection and pest control.

Responsible for continued service to existing clients as well as developing new clientele.

Consistently one of the top salesmen in the local office; contributed to the evaluation of

potential new hires and mentored new employees through their probation period.

September 2006 – December 2008 Terminix

Inspector / Consultant

Inspect, consult, write recommendations and proposals for residential and

commercial properties for termite protection and pest control.

Responsible for continued service to existing clients as well as developing new clientele.

Recognized as one of the ‘elite’ consultants in the Eastern Carolina region.

Consistently one of the top salesmen in the local office; as senior consultant,

contributed to the evaluation of potential new hires and mentored new employees through

their

probation period.

July 2005 – December 2006 S & K Menswear

Assistant Manager

Provide excellent customer service and perform managerial duties

in a full-service men’s retail store

September 2005 – April 2005 RBC Center/VAB Catering

Stand Leader

Manage all aspects of various concession stands on a part time basis

J June 2004 – May 2005 Business Leader

Marketing Consultant

Responsible for developing and maintaining marketing programs for a business to

business magazine

May 1996 – June 2004 Effingham Daily News

Director of Marketing for Eagle Marketing Division

Responsible for all aspects of creating and developing Eagle Marketing, a subsidiary

of the Effingham Daily News.

As marketing director for Eagle Marketing, I was responsible for ad sales, design,

consultation and layout for the niche publications; developed price structure, marketing,

and coordinated circulation and method of distribution.

Created, developed and maintained a cooperative advertising service within the

parent corporation, including developing procedures, research, support and training for a

five state region.

Solicited new advertising accounts, developed ad campaigns, and maintained crucial

business relationships with clients as well as ownership and accountability for many

special projects.

Developed a proven record of growing advertising revenue, effective and efficient

project management, and network development

August 1993–March 1997 The Salon

Owner, Manager

Managed the daily activities of a successful full service salon that employed 13+

stylists

Duties included budgeting, marketing, inventory control, personnel management

June 1994–April 1996 Sears Department Store

Department Manager

Managed sales of $1,500,000 for Mens, Kids, and Shoe Departments

Carried out hiring, scheduling, training, and reviews for all personnel

Coordinated merchandising, department layout, and fixture implementation

Maintained contact with Corporate Headquarters regarding stock levels and

purchasing

April 1972–August 1993 Spurgeons Department Store

Store Manager

Managed up to 30 store personnel

Increased sales and profits by up to 80% and 100% respectively

Grew Spurgeon’s Salon business in Effingham, Illinois to be the #1 salon in the

chain of 85 stores in sales and profit

Coordinated all aspects of advertising and marketing

Carried out purchasing, inventory management, and budget

development/maintenance

Developed a chain wide proven record of efficient, productive and profitable store

management

Education

1966 1968 Highland Community College Freeport, Illinois

Associates in Liberal Arts and Sciences

References

Donald Corey Patricia Swartzbaugh Donald Code

Professor / Appalachian Box 201 108 Manor Drive

State University Mason, IL 62443 DeKalb, IL 60115

Raleigh, NC 276**-***-*** 232*-***-*** 6024

919-***-**** ****@******.*** ********@*****.***

******@**.**.***

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