Customer Service Manager

Title: Justin Stokely resume

Subject: Gain employment with your company.

Name: Justin Stokely

Contact info: phone, 712-***-**** email, ******.*******@*****.***, mailing address, 250 courtyard dr apt 206 Dakota Dunes SD 57049

Work experience.

In August of 2008 I was employed with Wilson Trailer where I was a general laborer. My duties where to lay a plastic layer in side belt driven trailer, reading work orders and assemble different types of support beams. In January of 2008 I left the company on my own terms due to lay offs.

In January of 2009 I enlisted in the US Army Reserves. I completed basic training in Ft Sill OK. From there I completed advanced individual training (AIT) in Ft Jackson SC. There I was trained to be an all wheeled vehicle mechanic. Once my training was completed I reported to the 960th QM unit in Sioux city IA where I am currently serving the remainder of my contract.

In October of 2009 I was employed at Stream Global Services. My title with the company was tech support agent for all apple products including ipods, iphones, ipads, apple computers and itunes software. I left the company on my own terms to a deployment to Iraq and Kuwait.

In May of 2011 I was deployed to Iraq and Kuwait in operation enduring freedom. I was a team leader en charge of 5 soldiers. Our task was to bring equipment from various bases in Iraq down to the Kuwait to be shipped back to the states.

In June of 2012 I gained employment at Istate truck center in Sioux city IA. I started out as a detail tech where my duties included detailing trucks for the sales department. In October of 2012 I was promoted to service tech. My duties included identifying various issues with semi trucks, troubleshooting those issues and repairing the problem. In June of 2013 I was promoted to service advisor. My responsibilities include providing customer service, answering all billing inquires, making sure all truck repaires where completed on time and correctly. In March 2014 I was moved to a body shop advisor position. My responsibilities in the body shop are writing up warranty repair orders, collecting on both warranty and customer pay invoices after the repair has been completed, assisting the body shop manager in ordering supplies, keeping track of the daily,weekly and monthly budget. I also act as the body shop manager when Scott Beatty is absent.

Particular Skills: I have an excellent attitude that I bring with me to work every day. I can work well with others as well as become a leader if needed. Iam very organized and motivated, I've had past experience with computer systems on both Mac and Windows. I can respond well to constructive criticism. I am very driven in setting goals and accomplishing them. I can communicate well to both customers and coworkers.

References:

Brandon Hamm

phone-712-***-****

I was deployed with Brandon to Iraq and Kuwait

Charlie Isom

phone 712-***-****

coworker at Istate Truck Center

Lonnie Hanke

phone 712-***-****

coworker at Istate Truck Center

Adam Cleary

phone 712-***-****

email ****.******@***********.***

Branch manager of Istate truck center

I would like to thank you for the time to read this resume. I look forward to becoming an asset to your company.

Sincerely

Justin Stokely

Contact this candidate