Customer Service Data Entry

Summary:

-Exceptional communications, customer service, and interpersonal skills.

-Self-motivated and organized, able to multi-task in an efficient and timely

manner.

-Enthusiastic, detail-oriented, hands-on and high-energy professional.

-Easily adapt to new environments to proactively work with individuals or

teams.

-Strong knowledge of technology, social media, data entry & research.

-Ability to quickly and easily pick-up new technology & software.

-Responsible, reliable, and able to take on new or special projects in

competitive settings.

-Experience planning and organizing events, recruiting volunteers,

coordinating duties.

-Bilingual in English/Russian.

Education:

2005-2006 Chita State University. Chita, Russia.

. Russian language and culture immersion program; Russian language

proficiency tests completed (TORFL certification levels).

2007-2011 St. Petersburg State University. St. Petersburg, Russia.

. International relations and business.

. 3.5/4.0 GPA per U.S. conversion. All classes taught in Russian.

2012 - 2013 Oregon State University, Cascades Campus. Bend, Oregon.

Business Administration/Finance & Accounting.

Experience:

10/2012 - 08/2014 - Hudson Medical Services. Bend, Oregon. Medical Billing

& Practice Management, Executive Administrative Assistant

-Managed daily financial activity for over 15 medical practices and support

staff.

-Responsible for daily administrative duties including: high volume customer

phone calls and e-mails, strategic scheduling, handling/depositing checks,

mail, financial and customer data entry, special projects, ordering

supplies, invoicing and billing, running errands, attending and scheduling

events, meeting deadlines accurately, filing, office management.

-Acted as a liaison between clients and customers/patients and physicians,

worked closely with CEO of company, and independently managed different

medical practices.

-Contracting clients with customized insurance networks to achieve financial

and customer satisfaction goals; vast knowledge of insurance benefits.

-Established a work-flow management system for clients to track performance,

aiding in patient/customer satisfaction.

03/2012 - 09/2012 - Cascade Design Center. Bend, Oregon. Receptionist,

Interior Design Company.

-Responsible for following up on daily wholesale purchases via phone and e-

mail.

-Ensured proper delivery and satisfaction of customer orders.

-Scheduling designer appointments, in-store retail purchases,

stocking/designing storefront.

-Maintained social media, organized events, monitored website activity.

04/2011-09/2012 - East Cascade Products. Bend, Oregon. Translation for

International Sales

-English/Russian translation by phone and e-mail for international lumber

sales & distribution.

Tools: MS Office, Windows, Mac OS, Mac Pages, iPhone, iPad, E-mail, Google

(Gmail, Docs, Calendars, Hangouts, Drive), Facebook, Twitter, Type over 70

WPM, PhotoShop, LinkedIn, Instagram, Virtual Communication (GoToMeeting,

Join.Me, Skype, DropBox, FaceTime), VPN networks.

Contact this candidate