High School Customer
Resume:
Tanisha Barr
** **** **** ****** *** Floor
Brooklyn NY 11203
************@*****.***
OBJECTIVE:
To obtain a clerical position that will utilize my detail oriented skills, expand my potential and offer opportunity for
advancement.
EXPERIENCE:
Coalition for the Homeless New York, NY December 2012 - Present
Outreach Worker
• Provided support and assistance to individuals and families affected by Hurricane Sandy throughout New York City.
• Counseling potentially eligible clients on city, state and federal benefit programs; including application process and
requirements.
• Conducting detailed reports of interviews with displaced Hurricane Sandy victims and providing statistical/numerical
data to management.
Help Women’s Center Brooklyn, NY September 2012 – October 2012
Clerical Internship
• Recording and cross referencing daily updates for HWC data report and inputting this information onto database.
• Reviewing case records, i.e. intakes and discharges.
• Light clerical work such as faxing, filing, organizing, copying, scanning documents, and light typing.
HSBC Bank Brooklyn, NY November 2010 – April 2011
Customer Support
• Answered telephone calls to take messages, answer questions, and provide information during non-business hours or
when switchboard was closed. Wrote reports of daily activities and irregularities at the site.
• Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and
maintain security of premises.
Partners & Care New York, NY June 2009 – October 2010
Customer Support
• Coordinate travel arrangements, booking transportation/car service, prepare and track reports.
• Provided personal assistance which entailed scheduling doctor/dental appointments scheduled
• Handled confidential and non-routine matters and facilitated communication when appropriate
The Mount Sinai Hospital of Queens New York, NY June 2006 – June 2008
Patient Information Service
• Consistently monitored residents within the facility
• Demonstrated strong problem solving skills and decision making skills resolving customer complaints and concerns.
• Provided information, direction to maintain a safe and efficient working environment for employees and clients.
Forest Hills Physical Therapy New York, NY July 1999 – April 2006
Clerical
• Handled precertification and referrals.
• Posted co-payments and submitted electronic claims.
• Input daily charges.
EDUCATION:
First Step Program New York, NY July 2012 – November 2012
Career Enhancement and Job Readiness Program
• Computer training in Microsoft Word, Excel, PowerPoint, & Outlook 2010
Wingate High School Brooklyn, NY
• Awarded High School Diploma
Contact this candidate