Customer Service Management

Location:

Posted:

September 16, 2014

Johnny R. Foust

Objective

To join a fast paced company which has the same code of conduct and morals of humility, selfless service, discipline,

and pride in everything that is done, in which room for advancement and improvement are available in which to

grow with said company.

Education

High School Diploma Sept. 2011 New Jersey Youth Corps

Skills & Abilities

Management experience supervising approximately 30 employees.

Proven leadership abilities, going above and beyond to provide a great work environment.

Proficient with computers, Microsoft word, excel, document, upwards of 70 words per minute typing ability.

Pushes to excel in everything done with strong moral values and sense of pride.

Ability to provide complex problem solving, critical thinking, and follow through always placing both co-workers

and customers above all else.

Making sure time management of employees and work hours are handled without overages or unaccountability.

Improved upon work duty scheduling system that was in place boosting co-workers’ moral and customer service

efficiency.

Able to work 12 hour labor intensive shifts operating and maintaining manufacturing machinery.

Conferred with management teams to implement and/or develop personnel policies or procedures.

Unrivaled work ethic and motivation in everything done.

Experience

Cannon Crewmember US Army 08/19/2014-09/12/2014

Ensuring that my duty station, weapons, and personnel are all in check while performing duties in a military manner.

Reason for discharge: Family emergency, article 15 chapter 11 UCMJ, General Discharge.

Machine Operator Georgia Pacific 12/21/2013-08/12/2014

Operate and maintain machinery

manufacturing Dixie Perfect Touch cups, 100-400 cups per minute

making sure company quality standards are met along with abiding and enforcing the company code of conduct and

putting safety of not only myself but others around me

Shift Supervisor Rite Aid 12/12/2012-12/20/2013

. Banking management, inventory management, scheduling, payroll, customer service, employee consoling, store

appearance and safety management.

Department Manager Quick chek 08/10/2012-12/23/2012

Management of inventory, personnel, quality, and customer service in my department making sure total customer

dedication was in place at all times.

References available upon request.

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