Dorothene Armstrong, RN
Apartment E262
Lanham, MD 20706
Profile
Nursing professional with case management and client service experience and
a Masters degree in Healthcare Administration.
2 Qualifications & Skills
. Certified Med Tech Instructor
. Over 8 years of supervisory and management experience
. Excellent interpersonal skills with patients, families, and
interdisciplinary team members
. Conducted assessments and admissions for new patients
. Provided case management services to assigned patients to ensure quality
of service
. Accurately maintained and updated medical records in medical systems and
files
. Consulted with patients and families to answer questions and concerns
. Educated patients on symptoms, diseases, and medications
. Developed nursing care plans involving patient and staff
. Scheduled medical staff to cover all shifts while minimizing labor costs
. Conducted performance review and feedback for staff
. Scheduled in service trainings and conducted staff education and training
. Coordinated patient care with interdisciplinary team and advocated for
the patient to ensure optimum outcomes
. Delegated to clinical support staff while ensuring patient safety
. Administered doctor prescribed medications and treatments in accordance
with approved nursing techniques, including infusion, IV therapy, and
phlebotomy
. Strong communication, leadership and problem solving skills
. Proficient with MS Windows and basic computer skills
Employment Experience
Washington Hospital Center 2010-
2012
Psychiatric Nurse
Global Nursing 2009-
2010
Nurse Case Manager
Hospice Washington 2007-
2009
Registered Nurse
Veterans Retirement Home 2006-
2008
Nursing Supervisor
Medlink Nursing Center 2000 -
2006
Nursing Supervisor Long Term Care/ Acute Care
Community Associates 1998-
2000
Nurse Consultant
3 Education
. Central Michigan University, La Plata, Michigan - Masters in Healthcare
Administration
Federal City College, Washington, DC - BS Nursing