Customer Service High School
Resume:
Umaru Sitta Turay
Staten Island, NY 10304
*********@*****.***
***************@*****.***
Summary
** + Years Experience Delivering Professional Customer Service
Extended Experience in Food Service and Guest Services. Journalist and
political commentator on Radio, Television and Newspaper.
Experience
01/13- 02/14 United Cerebral Palsy New
York, USA
Direct Care Officer
. Help Physically Challenged Persons do their days'
work which includes recreation and other activities.
02/12- 01/13 Kent Security New
York, USA
Security Guard
. Secures premises and personnel by patrolling
property; monitoring surveillance equipment;
inspecting buildings, equipment, and access points;
permitting entry.
. Obtains help by sounding alarms.
. Prevents losses and damage by reporting
irregularities; informing violators of policy and
procedures; restraining trespassers.
12/11- 02/12 Metro One Loss Prevention New
York, USA
Security Guard
. Secures premises and personnel by patrolling
property; monitoring surveillance equipment;
inspecting buildings, equipment, and access points;
permitting entry.
. Obtains help by sounding alarms.
. Prevents losses and damage by reporting
irregularities; informing violators of policy and
procedures; restraining trespassers.
. Controls traffic by directing drivers.
. Completes reports by recording observations,
information, occurrences, and surveillance
activities; interviewing witnesses; obtaining
signatures.
. Maintains environment by monitoring and setting
building and equipment controls.
2/09- 5/09 New People Newspaper Freetown, Sierra
Leone
Editor-In-Chief
. Oversaw the editing of all columns and articles
searching for errors, inconsistencies and source
validity
. Assigned reporters to different locations
. Collected time sheets and saw that paychecks were
processed correctly
. Supervised staff of seven reports, secretaries and
news vendors
6/08- 1/09 Awareness Times Freetown, Sierra
Leone
Editor-In-Chief
. Proof read all news items daily and made final
decision on stories to be posted and corrections
. Worked closely with reporters to develop stories,
angle and arrange interviews
. Collaborated with the publisher for the day-to-day
running of the newspaper
3/08- 6/08 Sierra Express Media Freetown,
Sierra Leone
Editor
. Oversaw all news and advertisement items to be posted
on the newspaper daily
. Checked the content, style and aesthetics of the
overall layout of each issue
4/96- 3/02 New Storm Newspaper Freetown,
Sierra Leone
Senior Staff Writer
. Researched and wrote columns on relationships
. Replaced the editor in reading news for publications
Education
TCI College New York 2012-
2014
GED
Associate Degree, Security Services and Management
CPR Certified 2013
To be renewed
Approved-Medication-Administration-Personnel-AMAP 2013
Certificate
Workplace Violence Awareness Training 2013
Certificate,
Emergency Management Institute (FEMA)
Active Shooter Training
2013
Certificate
Emergency Management Institute (FEMA)
Bo Commercial Secondary School, Sierra Leone
1986
High School Diploma (GCE 'O' Level)
Languages Spoken
English, French, German, Mandingo, Krio (Sierra Leonean) and Several
African Languages
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