Project Manager Human Resources

Elizabeth Ryan Anderson, PHR

** ****** ******

Waldwick, NJ 07463

201-***-**** www.linkedin.com/in/elizabethandersonphr

********@*****.***

SUMMARY

Versatile Human Resources professional with a focus on developing

leadership and operational skills for employees. Experienced at

relationship building, ensuring compliance to policies and procedures, and

implementing change. Adept at problem solving with the ability to

communicate with individuals at all levels of an organization to meet

business objectives.

Core strengths in

Talent Management and Development Project Management

Facilitation and Coaching Training Evaluation

Team and Leadership Development Change Management

Competency Model Development Instructional Design & eLearning

EXPERIENCE

THE CHILDREN'S PLACE HEADQUARTERS, Secaucus, NJ June 2012 - present

Manager, Talent Management and Development

Partner with senior leadership to translate business objectives into

strategic talent solutions. Design and deliver leadership development,

business process, and compliance training programs. Mentor Field HR team to

ensure effective deployment of HR initiatives.

. Managed Talent Review, Succession Planning, and Engagement Survey

processes.

. Developed on-boarding programs for all levels of the organization.

. Worked with vendor to customize pre-hire assessment to ensure better

quality applicants who embraced corporate values.

. Supported the design, development and implementation of an SAP training

curriculum for a business transformation project encompassing over 20

courses, online assessments, and more than 250 users in the US and Asia.

TOYS"R"US HEADQUARTERS, Wayne, NJ July 2006 - May 2012

Manager, Organizational Development 2009 - 2012

Acted as project manager for talent management processes, including

employee engagement survey and succession planning. Built relationships

with HR partners from all divisions to ensure cross-functional needs were

met. Led a team of 2 developers.

. Launched an organizational strategy to build an internal pipeline of

talent.

. Helped employees to build more robust development plans by interpreting

360 reports and developing SharePoint competency resource site.

. Reduced time HR partners spent in training classes and webinars by

implementing series of short e-learning courses on various talent

processes.

Manager, Instructional Design 2006 - 2009

Designed, developed and delivered online and instructor-led training

materials for Field, Logistics, and Headquarters audiences. Topics

included leadership development, new supervisor training, manager on-

boarding, compliance, and operations.

. Changed the training culture and reduced first year turnover of Store

Managers by 10% by developing a multi-week on-boarding program that

focused on operational excellence.

. Authored compliance e-learning courses, saving the organization over

$100K in travel expenses. Earned Toys"R"Us Focus on Guest award.

. Designed and facilitated professional skills courses for Headquarters

population.

Elizabeth Ryan Anderson Page Two

LINENS 'N THINGS HEADQUARTERS, Clifton, NJ March 2003 - July 2006

Senior Instructional Designer

Developed learning programs for Field and Headquarters populations.

Conducted needs analyses, supervised pilot programs, facilitated train-the-

trainer sessions, and evaluated results. Worked with Learning Management

System, and created intranet web pages.

. Wrote multi-session, leadership and operational training for high-

potential managers, which enabled leadership to better assess readiness

for promotion.

. Saved $250K in travel expenses per year by converting level 2 training

for new management hires from classroom to online e-learning modules.

. Developed rotational training program for new college hires in Finance

department, which improved their onboarding experience, reduced their

learning curve, and made the company more attractive to future

candidates.

TELCORDIA TECHNOLOGIES, Piscataway, NJ December 1998 - February 2003

Integrated Learning Solutions (ILS) Instructor / Developer

Acted as learning solutions release coordinator for telecommunications

fault management software. Wrote topics for web-based help systems using

RoboHelp and ForeHelp. Complied with the Quality Method of Operation (ISO-

9001 and CMM Level 5).

. Acted as project manager, designer, and trainer for several training

classes, which earned $100K in revenue.

. Developed web-based training using Dreamweaver, which received praise

from clients for its simple explanations and easy to follow procedures.

. Created multi-file, system administrator books using FrameMaker.

ADDITIONAL EXPERIENCE

MEDCO HEALTH SOLUTIONS, INC., Franklin Lakes, NJ

Senior Writer

SYNDATA TECHNOLOGIES, Teaneck, NJ

Technical Writer and Training Developer

HEALTH MANAGEMENT SYSTEMS, New York, NY

Training and Documentation Developer

TECHNICAL SKILLS

Certifications

Professional Human Resources (PHR), 2005

Myers Briggs Type Indicator (MBTI), 2008

Kirkpatrick Four Levels Evaluation, 2009

AchieveGlobal Leadership & Service, 2013

Applications

MS Office, SharePoint, Articulate, Lectora, FrameMaker, FrontPage, HTML

editors, ForeHelp, RoboHelp HTML, Photoshop, Acrobat, Dreamweaver, Learning

Management Systems

EDUCATION

Northwestern University, Evanston, IL

MA, Communications with a certificate in Telecommunications Policy

Annenberg Washington Program Fellowship

Barnard College, Columbia University, New York, NY

BA, cum laude in Writing

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