Customer Service Administrative Assistant

Donna Connell Carpenter

P O Box ****, Cooleemee, NC 27014

Cell: 336-***-**** *****@***.***

OBJECTIVE

Precise, detail-oriented with sound judgment and decision-making skills. Experienced in A/P processes, managing vendor

and associate relations. Self-motivated offering a strong work ethic with extensive project work in addition to daily

supervision responsibilities.

SUMMARY OF QUALIFICATIONS

Accounting and finance background Microsoft Excel, Word and Power Point Outlook

Supervision and training General ledger accounting Web focus

Account reconciliation Walker Access

EMPLOYMENT

Delhaize America Salisbury, NC November 1984 to Current

Product Payables Supervisor 2010 to current

Currently Product Payables Supervisor responsible for all of Delhaize America warehouse product payments and all

accounting support staff. Supervise 11 associates and 8 temporaries. Coach and mentor associates by offering

constructive feedback and taking interest in their long-term growth. Rectify escalated accounts payable issues from

associates and vendors. Provide on-site training to peers and department associates to streamline processes and

provide team building activities. Research and resolve billing and invoice problems. Assist with third party audit

relationships. Project team member for Common DSD transition to move Scarborough and Salisbury DSD processing to

same process.

DSD Payables Supervisor 1999 to 2010

Responsible for 14 associates and implementing walker payables system. Successfully implemented key projects which

resulted in the consolidation of payables processing to a central location/common process. This includes team member for

Harvey’s Accounting transition to Salisbury office. Team member for moving accounting functions from Scarborough to

Salisbury.

Warehouse Accounts Payable Supervisor

Responsible for general ledger reconciliations and P&L responsibilities. Conducted month-end balance sheet reviews and

reconciled any variances.

Accounts Payable Clerk

Processing payments for warehouse purchases. Assumed responsibilities for special projects such as EDI testing.

Responsible for general ledger and inventory accountability for stores and warehouses. Maintained fleet licensing, taxes,

registrations and fuel tax filings

Rowan Regional Medical Hospital, Salisbury, NC 28144 September 1984 November 1984. Responsible for distributing

supplies.

Ragsdale's Firestone, Salisbury, NC 28144 September 1983 September 1984 Part time secretary bookkeeper.

Responsible for daily sales, accounts receivable records, deposits, and general office duties.

Uniforce Temporaries, Salisbury, NC 28144 June 1983 September 1983 Temporary office positions in the Rowan county

area.

Marine National Bank, Wildwood, NJ 08260 March 1981 to February 1983 Time deposit clerk responsible for interest

payments on certificate of deposits. Switchboard and filing.

United States Coast Guard Exchange, Cape May, NJ 08204 August 1979 to March 1981 Cashier, take inventory and

stocked shelves.

EDUCATION

Salisbury Business College, Salisbury, NC 28144 Graduated 1979

Junior Accounting Certificate. Dean's List

Rowan Cabarrus Community College, Salisbury, NC Various dates

Attended various classes to improve skills in Business Management and Accounting

Davie High School Graduated in top fourth of class 1978. Who's Who Among American High School Students

References available upon request.

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