C HR ISTINE WAT TS
* ** *. *** * h S treet #* N ew York, NY 10029 6 46 - 522 - 1143 w attschristine ***@*****.***
SKILLS PROFILE
- Ten years Facilities/Real Estate Operations experience
- Experienced facility manager: Manage mixed-use healthcare portfolio including MRI imaging center, parking garages,
50 medical offices/clinics, rooftop antennae and related equipment, and 620 residential units
- Experienced project manager: Supervise full project life cycle including schedules, budgets, contracts and vendor
correspondence
- Intimate knowledge of healthcare regulatory environment. Responsible for site compliance and reporting
- Highly focused and results-oriented: Make decisions to achieve immediate and long term goals and to meet
organizational deadlines
- Able to read and interpret construction blueprints, specifications, and contract documents
- Proficient using AutoCAD, Microsoft Office, YARDI, Aware Manager, SAP, Kronos and other business-specific software
- Strong written and verbal communication skills
- Strong analytical skills
- Bilingual: English/Spanish
- Completed OSHA training (30 Hour)
EMPLOYMENT HISTORY
H ousing Manager 10/2012 Present
Montefiore Medical Center, New York, NY
- Manage a multi-use portfolio; including 620 residential units, clinical space (laboratory and MRI center),
commercial/medical office space, and 2 parking garages above/below ground.
- Coordinate daily operations activities. Supervise automated work order management system, staff schedules, inventory
control, and purchasing controls for repair and maintenance and capital expenditures.
- Manage maintenance personnel team including managers (non-union) and maintenance associates (union). Facilitate
Associate reviews. Authorized to hire and administer disciplinary action up to termination.
- Responsible for Real Estate Department time card maintenance. Manage daily work schedules for all associates. Ensure
compliance with HR policies and union regulations, if applicable.
- Develop long term capital project plans. Prepare and make recommendations for all periodic budgets. Oversee and
negotiate all service contracts, work orders, purchase orders, and invoices.
- Prepare project scopes, coordinate bidding process, and negotiate contracts and fees to ensure that projects conform to
contract. Manage project schedules, budgets, and coordination of vendors and consultants.
- Work with the construction department to manage all phases of construction projects for clinical locations, including
tenant correspondence, project set-up, design and construction administration and end-user close out. Ensure that all
construction activity adheres to healthcare regulations.
- Respond, in writing, to all inquiries from City and State regulatory agencies as well as lending institutions.
- Submit monthly reports to the Department of Finance accounting for all rent collections and operating expenses.
Complete year-end fiscal report and present to the Board of Directors.
- Liaise with the Department of Finance to complete compliance audits. Responsible for records management. Ensure
that all purchasing activity adheres to hospital protocols.
- Manage legal cases related to city violations and/or landlord/tenant issues.
- Manage apartment turnover activities renovating approximately 140 apartments annually. Manage all leasing
documents and activities for full portfolio.
P roject Coordinator 9/2010 10/2012
New York Presbyterian Hospital, New York, NY
- Assisted Director with long term planning and budgeting for a portfolio of 21 buildings comprised of approximately 900
residential and commercial spaces.
- Supervised construction activity for an average of 125 apartment renovations annually (tenant occupied buildings);
prepared job scopes and performed vendor walkthroughs.
- Managed apartment renovation schedule; completed full apartment renovations including kitchen and bath layout and
design.
- Managed bidding process; confirmed contract compliance and verified that insurance requirements and contract type
matched project scope and budget.
- Assisted Director in managing all periodic budgets, schedules, project management systems, compliance procedures
and close out reports for capital projects (valued at 25k to 1.5 M/project).
- Supported Director in analyzing and leveling proposals and confirming contract compliance for approximately 65 capital
projects annually.
Q uality Assurance Officer 4/2008 4/2010
Starwood Hotels and Resorts, Orlando, FL
- Accurately and efficiently confirmed 860 sales contracts annually (exceeding company accuracy goals, executing
documents with over 98.5% compliance).
- Aided a team of 65 sales managers and representatives confirming an average of 72 contracts monthly. Verified
purchase proposals, identification, down payment monies, and inventory allocation.
- Demonstrated a strong knowledge of contract requirements including financing, inventory, legal compliance, pricing,
and real estate law.
- Demonstrated a mastery of company business rules for 23 distinct business products.
- Ensured that purchase agreements were executed properly within established time goals of 60 minu tes per transaction.
A ssistant Project Manager 5/2006 4/2008
Summerfield Homes, Inc., Orlando, FL
- Tracked and managed bid prospecting /selection process on commercial and residential construction projects with
individual values of up to $1 million dollars.
- Worked with end users; attended design selection, progress walkthrough, and punch list meetings with clients.
- Maintained and expedited project schedules and budgets on eight or more jobs simultaneously.
- Drafted and administered subcontractor agreements.
- Created a standards book for design selections.
- Maintained a database of approximately 100 vendors/trades and bid proposals to assist in price negotiations.
- Prepared permit packages and facilitated required follow up with county/municipal government officials.
- Processed construction progress inspection requests with the building department, lenders, engineers, and municipal
departments.
- Assisted with closeout process communicating with vendors.