Customer Service Life Insurance

Lisa K. Lowe

*** *. ******** **. ******, California

559-***-**** ************@*****.***

Professional Experience

Agents of One Life Insurance, CA 2014-present

Appointment Setter-Independent Contractor

Call leads (from spreadsheet) to schedule appointments for agents to do home presentations for whole,

term, final expense insurance policies, keep calendar updated using Google calendar

Insurance Express, Salem, NH 2012-2013

Telemarketer-Independent Contractor

Working remotely through call center taking approximately 150 (cold) calls to complete leads for

quotes on auto, home, life and/or health insurance policies

Pier Health & Wellness Consultants, San Leandro, Ca 2003-2011

Receptionist

Greet and assist clients, answer multiple line phones system, schedule appointments, computer work,

copying/scanning, filing, ordering products and office supplies

Lisa Lowe's Medical/Legal Transcription Service 1994-2003

Transcriptionist-Independent contractor

Complete transcription with 24 hour turnaround for physicians, radiology service, psychologist and

district attorney's office

Keith Donald, M. D. Lakeport, Ca 1999-2000

Receptionist/Medical Transcriptionist

Greet patients, schedule appointments, answer phones, phone in prescriptions, order pre &

postoperative exams, filing, complete daily medical transcription

Sutter Lakeside Hospital, Lakeport, Ca 1996-1999

Medical Transcriptionist

Perform all hospital transcription including x-ray and nuclear medicine reports, surgeries, procedures,

cardioloogy exams, pathology reports & emergency room patient visits

Redbud Community Hospital, Clearlake, Ca 1994-1996

Medical Transcriptionist

Transcribe all hospital dictation including emergency room reports, dental surgeries, respiratory

therapy & cardiology exams, surgeries, x-ray and nuclear medicine reports, file reports in patients

charts

Education

Associated Degree in Liberal Arts

Certificate in Medical Transcription

Mendocino Junior College Lakeport/Ukiah, Ca

References upon request

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