Customer Service Representative

Location:

Posted:

September 17, 2014

Valerie A. Joassin

Cell 516-***-**** Email:********@***.***

SUMMARY

Medical Assistant seeking a position in a Health care establishment where I can utilize my strong Customer

Service skills, Education and Clinical Training.

EDUCATION

Sanford Brown Institute Garden City, NY

Medical Assistant Certificate December 2013-July 2014

An intensive 900 hour course comprised of theoretical and practical application of essential medical assisting

skills including

Clinical Skills:

• Monitoring vital signs, Charting, exam methods, electrocardiograms, storage of biomedical waste, and

CPR

Lab Procedures:

• Microscope usage, collecting specimens, smear procedures, occult blood test, glucose test, venipuncture,

and urinalysis

Administrative Duties and health Insurance processing:

• Computer usage, coding, patient scheduling, and claims processing

Medical Terminology, Anatomy and Physiology

EXPERIENCE

Port Answer Sept 2012-Dec 2012

Full time Customer Service Representative Levittown, NY

• Patched all calls to doctors, lawyers, hospitals, etc.

• Scheduled appointments.

• Took all ER messages.

Target Seasonal Nov 2010-Jan 2011

Part Time, Sales Associate, Cashier Garden City, NY

• Made sure all customers left happy & satisfied with their purchase.

• Closed shift, helped clean up the front of the store and all registers.

New York & Company: Roosevelt Field Mall Nov 2009- Jan 2011

Part Time, Sales Associate Garden City, NY

• Ensured that each customer receives outstanding service by providing a friendly environment this

includes greeting and acknowledging every customer.

• Assisted in ringing up sales at registers and/or bagging merchandise.