Manager Quality Assurance
Resume:
L INDSAY J OHNSON
** ******* ****** ********, ** 02135
*******@*****.***
PROFESSIONAL PHARMACIST
PharmD Clinical Trials Retail Management
Dedicated and knowledgeable Pharmacist with 6 years of experience in research and retail pharmacy management.
Exceptional performance as a self directed professional assessing the safe and effective use of prescription medication;
coupled with working in a faced paced environment as Pharmacy Manager. Skilled in collaborating and managing members
of the organization to achieve clinical and financial objectives. Instrumental in streamlining and improving processes,
enhancing productivity, and offering skilled research, assessment, and review.
Pharmacy Management Compliance Solid Communication
Leadership & Team Player Inventory Control MTM Trained
Problem Solver Operating Procedures Multitasker
ED UCAT ION & CRE DEN TI A LS
Northeastern University Boston MA 2008
Doctor of Pharmacy
Registered Pharmacist Massachusetts License #PH232427
American Heart Association BLS for Healthcare Providers (CPR and AED) Program
APhA Pharmacy Based Immunization Delivery Certificate
SELECTED CAREER HIGHLIGHTS
Exceptional performance in communication, presentation, and the ability to collaborate with all levels and members
of the organizational structure
Enhanced patient medication regimens through one on one counseling services while collaborating with Clinicians
Acknowledged in the development of home delivery programs at 2 locations; improved adherence and provided an unmet
service to the elderly population in the community
PROFESSIONAL EXPERIENCE
Member Services Representative
West Suburban YMCA Newton, MA August 2014 present
Lindsay Johnson Resume, Page 2
Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to
member retention
Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues
Clinical Trials Research Pharmacist
Massachusetts General Hospital Boston, MA June September 2013
Presented evidence based recommendations for protocol amendments to Investigational Review Board
Analyzed investigational brochures and clinical package inserts for completeness of drug label information
Established and maintained pharmacy files, dispensing instructions, and protocol database
Pharmacy Manager
Walgreens Pharmacy, Waltham, MA February 2011 – June 2013
Managed a staff of 10 team members responsible for processing over 200 prescriptions per day
Collaborated with patients and their physicians to resolve DURs to rectify gaps in care, drug interactions, and
improve cost savings
Identified high risk patients and provided drug information regarding the likelihood of adverse effects, drug
interactions, and proper administration
Continuously identified quality assurance issues with in the pharmacy department and provided initiatives for
improvement
Staff Pharmacist
Walgreens Pharmacy Metro West Boston, MA May 2008 February 2011
Supervised daily operations of the prescription filling process and monitored workflow
Lindsay Johnson Resume, Page 3
Provided drug information to diverse populations including geriatrics and pediatrics
Offered guidance and education to pharmacy interns developing their counseling and patient care skills
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