Human Resources Management

Katherine Davis

HUMAN RESOURCES

Dallas, TX

*********.*******@*****.*** - 817-***-****

WORK EXPERIENCE

DIRECTOR OF HUMAN RESOURCES

INTERNATIONAL BOWLING CAMPUS - 2012 to 2014

United States Bowling Congress

New Era, Inc.

Bowling Proprietors Association of America

Contemporary Bowling Association

• Leadership Responsibilities- Directed all areas of Human Resources for five entities.

Workforce oversight included 180 headquarter employees, 204 remote and 44 virtual employees.

Guided HR/Payroll team of four.

• Workforce Statistics- Created statistical reports for all business units on a quarterly basis. Core

metrics illustrated department efficiency, effectiveness and positive organizational impact. Gap

analysis used to identify needed skills, headcount planning, and budget requirements.

• Project Management- Utilized Microsoft Project to ensure collaboration, understanding of timelines,

milestones, and delivery expectations. Spearheaded the project management of

company six-month convention, HRIS implementations and benefit plan designs.

• HRIS/Payroll/Portal Systems- Assisted in revamp of Great Plains HR/ ADP Payroll

Modules to ensure heightened efficiency, proper integration and accurate reporting data.

Obtained advanced knowledge of HRIS back office functions including ability to create/reset

system workflows and modify SQL queries.

• Management Training-Provided consult, advice and information to all levels of leadership concerning Federal

and State Employment Law. Launched continuous training program for management that included topics on

effective and proper communication, workforce

planning, comprehension and utilization of risk adverse behaviors.

• Employee Training- Established new hire training program to familiarize staff on customized software,

complex company history, and organizational services. Correlation between past hires and new hire

performance data revealed 67% higher competency levels within the first two months of tenure.

• IT Initiatives and Privacy- Modernized paper based HR/Payroll departments through the implementation of

secure SharePoint server. Collaborated with IT to create company wide

data security program. Conducted training to ensure employee knowledge of encrypted email

applications, identification of sensitive information and privacy policies.

• Risk Management- Constructed Risk Minimization strategy to improve financial separation of duties, cash

control and cash handling procedures for bonded employees. Investigated causes of

internal theft, creating comprehensive strategies and training for finance department.

• Benefit Management- Appointed trustee of health, 401k and pension plans. Prepared financial

reports for 401k, 5500, TEF, FASB and ERISA compliance for 12M in assets.

• Audit Oversight- Key contact for external auditors and actuaries. During tenure took the status of all audited

plans from "deficient" to "highly competent".

• Recruitment- Utilized Great Plains applicant tracking data to create comprehensive profile of successful

candidate traits for all positions. Within 8 months reduced staff turnover rate

3%.

• New Ventures- Spearheaded national program requiring the hiring of 44 highly specialized

employees. Responsible for recruitment, state placement and travel strategy in addition to creating

comprehensive training program for hires.

MANAGER OF HUMAN RESOURCES

WORLD WIDE IMPORTS, LLC - 2008 to 2012

Oversight- HR management of 258 employees in the Dallas, Fort Worth and San Diego

offices. Reported to the Regional Vice President and managed three direct HR/Payroll

employees.

• Strategy- Proposed and enacted new approaches and procedures to ensure continual

improvements of HR's strategy in efficiency, employee services and contribution to the bottom line.

• HR and Company Policy- Enforced guidelines relating to all phases of HR duties including

compensation, recruitment, performance appraisals, and employee relations.

• Benefits Management- Responsible for claims resolution, reconciliation and approval

invoices for payment. Sole contact for employee inquires on interpretation of benefit plans,

policies and procedures.

• Heath Care Compliance- Oversaw HR standards concerning HIPPA, COBRA, Short/Long

Disability, Workman's Compensation, and benefit plans.

• Compensation- Negotiated salary offers, sign-on bonuses and relocation packages at the exempt and

nonexempt level. Developed commission and pay agreements in conjunction with legal council.

• Statistical Analysis- Conducted surveys utilizing SPSS software to identify issues with labor cost accounting,

causes of personnel problems, and employee benefit satisfaction. Data

analysis was used to pinpoint needed incentive improvements.

HR GENERALIST

World Wide Imports - 2007 to 2008

Processed all personnel transactions; new hires, leaves of absence,

promotions, salary changes and terminations. Preparation and control of personnel records per

HIPPA and privacy standards.

• HRIS- Updated systems to improve management of employee relations issues, leaves,

corrective actions, payroll information and paid time off. Conducted efficiency

analysis as part of ongoing ADP/JPI HRIS implementation. Tracked workflow issues and resolved employee

timecard issues.

• Training-Developed leadership seminars and programs for employees and managers,

increasing morale by 28.56% from the previous quarter.

BENEFITS AND PAYROLL COORDINATOR

World Wide Imports - 2006 to 2007

Compliance- Communicated to HR Generalist changes in federal and state regulation regarding benefits,

Labor Law.

• Administration Duties- Tracking of FMLA, COBRA, LOA, benefit and open enrollment.

• On boarding-Scheduled and coordinated new hire orientations for multiple business

locations.

• Payroll- Completed full cycle payroll. Utilized ADP software, entered hours, deductions, rate

changes, transfers, and reconciliations for all locations, DFW and California.

EDUCATION

Six Sigma Green Belt

Purdue University

2014

B.A. in Industrial and Organizational Psychology

University of Texas at Arlington - Arlington, TX

2011

MBA in Human Resource Management and Corporate Finance

University of Dallas

ADDITIONAL INFORMATION

SOFTWARE SKILLS

• Microsoft Great Plains HR/Payroll Module, JPI/ADP systems. Great Plains Business Portal

implementation and back office modification/Mindscope

• Technical back office expertise includes administration of workflows, SQL query

modification, and report creation.

• PeopleSoft HR, UltiPro, ADP, (HR, Benefits, Payroll, Portal and Talent Management

Modules)

• Proficient in Word, Excel, PowerPoint, Windows XP, Microsoft Outlook, Microsoft Project

• Statistical analysis using SPSS and Excel

• Microsoft Office Visio Professional

• SharePoint Server for Data Security, storage, project management

Contact this candidate