Operations Manager
Resume:
KRISTINE FORSTBAUER PARKER
Pound Ridge, NY 10576
914-***-**** - cell
EXPERIENCE
PREMIERE BUSINESS INNOVATIONS, INC. Operations Manager
Pleasantville, New York May 2012- Present
Maintain all aspects of office operations, creating principles for accuracy and customer satisfaction while
balancing difficult personalities to create a productive environment. Manage employees with various job
descriptions and personality. Liaise between Premiere and leasing companies to ensure quality and accuracy.
Liaise between Premiere and the manufacturer, Kyocera. Liaise with various vendors and delivery organizations
to ensure accurate placements fulfilling customer needs. Create a tracking and accountability system. Perform
commission reviews. Prepare and edit contracts, update and responsible for accuracy in contracts. Accurately
maintain financial accounts in the bookkeeping system, with reconciliation and regular review. Support sales staff
as well as customers in placements of appropriate equipment for varied customer needs. Perform and enhance
office administrative procedures. Maintain customer confidence and protect operations. Designed and maintain a
system of productivity. Track all deliveries. Maintain customer relations.
VISTA DIGITAL SOLUTIONS, INC. President
Elmsford, New York May 1996- January 2012
16 years of business experience, 10 years as President and CEO of the nations oldest independent full line Canon
office equipment dealership. Oversee all aspects of business operation from developing and maintaining long
term relationships with customers by providing consultative sales services in concert with excellent customer
service, product service and proactive solicitation of and responsiveness to customer feedback. Oversee all
aspects of the backend of the business. Including, building relationships of trust and mutual respect among
employees. Managed employees with various job descriptions and personality. Aggressively increased revenue
from $2 million to a high of $11 million. Expanded Vista’s business while maintaining customer loyalty and
minimizing attrition. Managed all money matters including, accounts receivable, payable, payroll and 401(k)
trustee. Managed all aspects of Advertising from print ads to web site. Acted as liaison between the corporation
and Canon U.S.A., Inc.
LAW OFFICE OF KRISTINE FORSTBAUER Attorney
Elmsford, New York November 1997-January 2012
Represented clients in legal matters. Including court representation, legal research, drafting of memoranda and
legal court documents. Managed staff including legal assistant and secretary. Managed all aspects of the business
including: accounts receivable, payable, managing client escrow / trust accounts and time billing.
LAW OFFICE OF DEBRA MARIN Attorney
Carmel, New York May 1996-November 1997
Represented clients in legal matters. Including court representation, legal research, drafting of memoranda and
legal court documents. Managed staff including, attorney, legal assistant and secretary. Maintained court schedule
for both attorneys. Responsible for time management and billing.
NEW YORK STATE FAMILY COURT Judicial Clerk
HON. JOAN O. COONEY
New Rochelle, New York August 1995 - May 1996
Conducted legal research and draft memoranda including objections covering various issues of family law.
Reviewed documents on pending cases. Attended court proceedings, take trial notes and attended conferences in
Judge’s Chambers.
NEW YORK STATE ORGANIZED CRIME TASK FORCE Legal Intern
White Plains, NY September 1994 -July 1995
Performed legal research and wrote memoranda in areas of criminal law and civil forfeiture. Reviewed
documents in preparation for litigation.
CHAMBERS OF ALAN LEVY, QUEENS COUNSEL Mini-Pupillage
London, England March - April 1995
Successfully completed an ABA approved internship in Barrister’s Chambers. Attended client conferences and
meetings in Judge’s Chambers. Researched and wrote memoranda on property law and family law.
VISTA BUSINESS PRODUCTS, INC. Account Manager
Elmsford, NY June 1988 - August 1994
Specialized in the complete line of Canon office products. Management responsibilities included solicitation of
sales calls, demonstration of the complete line of office products, writing proposals for sales and completion of
orders.
Receptionist
June 1986 - June 1988
PACE UNIVERSITY International Marketing Study
Pleasantville, NY January 1992
Attended various meetings in Venezuelan branches of major American and Venezuelan corporations. Created a
comparative study describing the differences between South American firms and firms in the United States.
PUBLICATIONS
The Role of Ecolabeling in Sustainable Forest Management, Journal of Environmental Law and Litigation, Univ.
of Oregon School of Law, Vol. 11(1), Spring 1996. Wrote comment analyzing international law ecolabeling
schemes for timber and various timber products with student co-author.
EDUCATION
PACE UNIVERSITY SCHOOL OF LAW, White Plains, NY
J.D., May 1996
Pace London Law Program, Spring 1995
Specialization: International Law Certificate Honors: Dean’s List
Activities: Phi Alpha Delta Law Society
PACE UNIVERSITY, Pleasantville, NY
B.B.A. received June 1992
Major: Marketing Management Activities: Advertising Club of Westchester County
Honors: Dean’s List National Social Sciences Honor Society
BAR ADMISSION
Admitted in New York.
Admitted Federal District Court.
Admitted in Connecticut.
Admitted United States Supreme Court.
PERSONAL
Have traveled throughout the United States, South America and Europe. Interests include boating and
photography, cooking.
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