Gita Ballie
***-** *** ****** ***** Ozone Park, NY 11420
T: 718-***-**** E: *********@***.***
D
edicated, result-driven and well-organized professional with the ability to multitask in fast-paced
environments and respond quickly and effectively to problems. Proven track record in customer and patient
relationship management, accounts maintenance, records management, and office support. Team-focused
with a ready, willing, and able attitude to function in any role necessary to ensure project success. Thrives in
autonomous as well as collaborative, demanding, deadline driven situations. A n outstanding communicator
who can easily build influence and consensus with professionals of all levels and backgrounds. Core
Competencies include:
Multi-line Phone Examination Medical Billing &
System Preparation Processing
Records Management Medical Referral Processing
Procedures
Payment Administration
Workers Comp &
Patient Scheduling
Motor Vehicle
Work Experience
2013 –
Present
Neurology Surgery P.C. / Island Professional Billing
Supervisor
Empire Medical Billing Solutions 2008 –
2013
As a Supervisor, I am largely responsible for performing all billing paperwork and records management while
monitoring staff for compliance of the organizations confidentiality policy in accordance to Health Insurance
Portability and Accountability Act (HIPAA) regulations.
Handling all patient preparedness procedures by leveraging expertise to direct
patients and administer all medical history information.
Interacting with physicians and staff members in order to help increase office
efficiency and minimize communication errors.
Administering all billing and scheduling patient appointments and clinical procedures.
Communicating effectively with insurance companies and third party agencies for payment
discrepancies and/or delinquencies, enabling all billing disputes to be resolved in a timely
manner.
Resolving all account balances and providing vital assistance on collection processes.
Preparing and executing payment batches and posting all payments into the system with
expediency.
Functioning in a myriad of roles; processing workers comp claims, motor vehicle billings as well
as commercial insurance.
Drafting and preparing a range of letters, documents, and general correspondence including, but
not limited to payment balance letters, insurance follow-ups, and office rejection letters.
Developing a strong orientation with CMS-1500, WC, Medisoft, Lytec,TCMS and Kareo.
Streamlining workflow processes by obtaining all pertinent patient information and ensuring
accuracy for all patient invoices and insurance claim forms.
PROFESSIONAL EXPERIENCE CONTINUED
Adjusting patient accounts to reflect the insurance fee scheduling and submission procedures.
Performing in variety of roles and tasks; filing, purging, scanning, and being
selected to contribute on a variety of special projects.
Education & Professional Development
Certification in Medical Billing and Coding Specialist 2010
NY Medical Center
High School Diploma 2005
John Adams High School Jamaica, NY
Proficiencies: Windows, Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
References furnished upon request
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