Customer Service Sales

Russel Atud

**** ****** *** **** *** Jose CA ****1

Cell: 408-***-**** Home: 408-***-****

Email: ************@*********.***

Availability: Mon to Sun: Anytime

Employments:

Richmar Associates Inc

283 Brokaw Rd, Santa Clara, CA 95050

June 2013- July 2014, Manager- Brian Nieri 408-***-****

Packaging Assembler, - Medical manufacturing For Cepheid

Performs:

• Assembly, loading, unloading, packaging, shipping, receiving, staging and machine operation

Qualifications:

• Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement

to meet specifications.

• Observe machine operations to ensure quality and conformity of filled or packaged products to

standards.

• Monitor the production line, watching for problems such as pile-ups, jams, or glue that isn't

sticking properly.

• Attach identification labels to finished packaged items, or cut stencils and stencil information on

containers, such as lot numbers or shipping destinations.

• Stock and sort product for packaging or filling machine operation, and replenish packaging

supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels.

• Inspect and remove defective products and packaging material.

• Start machine by engaging controls.

• Remove finished packaged items from machine and separate rejected items.

• Count and record finished and rejected packaged items.

Promoworks for Safeway

300 North Martingale Road Schaumburg, IL 60173

Jan 2013-June 2013, Supervisor- Trudi Davis 415-***-****

In-store Demo- Engagement Specialist

Performs:

• Sampling, Merchandising, Cleaning, Customer Service, Sales, and Organizing.

Qualifications:

• Ability to proactively merchandises, intercept, engage, interact, and sell product to the consumer

in a positive manner

• Working with an onsite brand representative

• Assisted in daily customer services and store sales and completed multiple tasks assigned by

supervisor

• Greet and acknowledge all customers friendly, professional manner and provide quick, responsive

customer service

• Effectively communicate the features and benefits of the product

• Ability to prepare and serve food samples using small appliances such as microwaves, fryers,

skillets, coffee makers and knives.

• Maintain a clean, sterile and safe work station using cleaning chemicals

• Properly sets up and prepares Event Table for execution

CROSSMARK for Wal-Mart

5100 Legacy Dr, Plano, TX, 75024-3104

June 2012-Sept 2012, Supervisor- Swan Nguyen 408-***-****

In-store Demo-Event Specialist

Performs:

• Sampling, Merchandising, Cleaning, Customer Service, Sales, and Organizing.

Qualifications:

• Met with supervisors and team members every day to discuss daily work emphasis and goals

• Ability to proactively merchandises, intercept, engage, interact, and sell product to the consumer

in a positive manner

• Working with an onsite brand representative

• Assisted in daily customer services and store sales and completed multiple tasks assigned by

supervisor

• Greet and acknowledge all customers friendly, professional manner and provide quick, responsive

customer service

• Effectively communicate the features and benefits of the product

• Ability to prepare and serve food samples using small appliances such as microwaves, fryers,

skillets, coffee makers and knives.

• Maintain a clean, sterile and safe work station using cleaning chemicals

• Properly sets up and prepares Event Table for execution

Lowe’s

1775 Ridder Park Drive, San Jose, CA 95131

April 2011 – July 2011, Manager: Mark Potts 408-***-****

Customer Service Associate - Outside Garden

Performs:

• Loading, Cleaning, Customer Service, Stocking, Zoning and Organizing.

Qualifications:

• Assisted in daily customer services and store sales and completed multiple tasks assigned by

supervisor

• Met with supervisors and team members every day to discuss daily work emphasis and goals

• Ability to deal with standardized situations with only occasional or minimal variables

• Maintain outside appearance of store cleaning/organizing as necessary

• Greet and acknowledge all customers friendly, professional manner and provide quick,

Responsive customer service by answering customers questions on person/phone and by assisting

• Customers in selection, demonstration, and purchase of product including special orders and

installations; and providing purchase assistance.

• Keeping shelves stocked and assigned primarily to one zone on the sales floor, but may be

required to work in other areas.

• Responsible for safe, accurate and efficient stocking of inbound freight

• Responsibilities also include routine completion of down stocking assignments as directed by

store management

Home Depot

1855 Hillsdale Ave, San Jose CA, 95124

September, 2010 – December, 2010 Manager: Tim 408-***-****

Customer Service Associate

Performs:

• Loading, Cleaning, Customer Service, Cashiering, Stocking, Zoning and Organizing.

Qualifications:

• Assisted in daily customer services and store sales

• Completed multiple tasks assigned by supervisor

• Met with supervisors and team members every morning to discuss daily work emphasis and goals

• Ability to deal with standardized situations with only occasional or minimal variables

• Maintain outside appearance of store by returning carts to proper location and cleaning/organizing

as necessary

• Greet and acknowledge all customers friendly, professional manner and provide quick, responsive

customer service

SPECIAL SKILLS

• Excellent ability to work according to manuals

• Able to work on a tight schedule

• Precise and detail oriented

• Good mechanical aptitude

• Excellent hand eye coordination

• Quick learner at operating new machines.

• Knowledge of machine parts and adjustments.

• Ability to work in high noise environment.

_

Educations:

Silver Creek High School, 3434 Silver Creek Rd, San Jose, CA 95121 408-***-****

Class of 2009/ High School Diploma

De Anza College, 21250 Stevens Creek Blvd, Cupertino, CA 95014 408-***-****

Sept 2009- Dec 2009/ General Education

Evergreen Valley College, 3095 Yerba Buena Rd, San Jose, CA 95135 408-***-****

Aug 2010- Present/ General Education

References:

Frankie Stump, Previous Co-worker, 408-***-****

Brandon Sullivan, Previous Co-worker, 408-***-****

Alex Siquig, Previous Class-mate, 408-***-****

Additional references available upon request

Contact this candidate