Customer Service High School

RESUME

G.KUMAR

S/o G. RAMESH Email id:

*.******@*******.***

Contact

no: 098**-******

Career Objective

To work for a professionally well-managed company & willingness to

work individually as well as team, where my skills are fully utilized by

the organization.

work experience

1.Worked as Team member for mortgage & banking in bank of America for 14

months from March 16th 2012 to may 1st 2013

Work profile

. Verifying Customer Payments and providing there loan History to the

bank.

. Providing Documentation of customers to the Mortgage Insurance

Companies

Roles & Responsibilities

. Claiming the amount from investors using applications (As400, I

portal)

. Sorting out transactions for claimable and non-claimable expenses in

excel sheets using (Data Mining)

. Building Packages (Pay slips, Insurance, IT returns & Income

statements of customers for different mortgage companies (GE,

TRIAD,PMI )

. Handled responsibilities as Transport Spoc for the Team members.

Achievements

. One Best practices for the Process driven Improvement

. Achieved certificate for creative thinking & Analytical Approach to

Problem Solving

. Awarded for completion on MS Excel 2007

BANK OF AMERICA

Bank of America is one of the world's largest financial institutions.

serving individual consumers, small- and middle-market businesses

and large corporations

with a full range of banking, investing, asset management and other

financial and risk management products and services.

2. Worked as Mortgage Analyst for Mortgage banking in HSBC from August 29th

2013 to may 30th 2014

Work profile

. Preparing Payout statements, and Line of credit (LOC)

. Checking Bankruptcy of the customer.

. Analyzing the statements for individuals and commercial Mortgages .

Roles & Responsibilities

. Checking the credit worthiness of the customer by using different

types of ratios ex- Acid test ratio, debt ratio, etc.

. Analyzing the statements for individuals and commercial mortgages

. Preparing the customers payout statements and Line of credit (LOC) by

using daily interest basis.

. Handling daily volumes of individuals, leave planners, call coaching

sessions, Trainings.

Achievements

. Appreciations from business area.

. First BAU (Business as usual ) in UK and Canada Mortgages.

HSBC

HSBC is one of the world's largest financial institutions. Serving some 54

million customers all over the world .Head quarters in london.HSBC operates

in more than 6,300 offices in 75 countries and territories. Through

Commercial banking, private banking, Retail banking

Educational Qualification

. M.B.A (Finance) with aggregate of 73% from ST.Martins Institue of

Business Mangament (2010-2012). (Osmania University)

. B.COM (General) with 68% from Avanthi Degree College recognized by

Osmania University.(2007-2010)

. Intermediate(M.E.C) with 60% from Nalanda junior college recognized by

Board of intermediate (2005-2007)

. S.S.C with 63% from Tagores home high school (2005)

Computer Skills

Computer basics (operating system 98, 2000, XP).

. Operating System: MS-Office.

Soft Skills

. Good Communication & interpersonal skill,Time management.

. Ability to work independently as well as in teams.

. Exchange of ideas with the peer group and learning from others

experience.

. Competitive nature in work environment.

typing Skills

I have good typing skills. My speed is 30 to 40 words per minute.

Project Details

"Financial Statement At Ganga Bawani Rice Mill".

I did my project on Financial Statement At "Ganga Bawani Rice Mill". The

study concentrated on the management of Ratio Analysis. The efficient

Analysis of Ratios will lead to strengthening of the firm's liquidity and

profitability position.

My findings include:

. The gross operating cycle and Net operating cycle is quite

satisfactory.

. Current ratio is not satisfactory.

My suggestions and conclusions are:

. The Current ratio position should be adequate to meet short term

requirements.

. Introduction of new technology is suggested to improve the out come

of the company.

. Inspite of these aspects the over all financial position of the

company is satisfactory.

Personal Details

Name : G.kumar

Father's Name : G.Ramesh

Gender : Male

Date of Birth : 28.01.1990

Marital Status : Single

Nationality : Indian

Religion : Hindu

Languages Known : Telugu, English, and Hindi.

Hobbies : Playing Cricket

Permanent Address : H.No: 8-1-441/1 Shivaji Nagar Secunderabad-

500003.

Declaration

I hereby declare that the information and facts furnished here

are true to the best of my knowledge and belief.

DATE:

PLACE:

(G.KUMAR)

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