Customer Service Manager

EDDIE VELAZQUEZ

MANAGER

DeSoto, TX

**.*****.****@*****.*** - 469-***-**** 561-***-****

WORK EXPERIENCE

Shift Manager

JACK IN THE BOX - Dallas, TX - May 2014 to Present

Responsibilities

CUSTOMER SERVICE,MANAGE OTHERS,OPEN,CLOSE,

Customer Service Representative

WALMART SUPER CENTER - West Palm Beach, FL - October 2013 to May 2014

Responsibilities

CUSTOMER SERVICE,CASH HANDLE AND CONTROL,STOCKING

Shift Manager

wendys - West Palm Beach, FL - June 2013 to October 2013

Responsibilities

customer service,manage others,open,close,inventory count and control,cash control

Shift Manager

TACO BELL - Ashland, VA - January 2012 to April 2013

CUSTOMER SERVICE,MANAGE OTHERS,OPEN,CLOSE,TRAIN,CASH & INVENTORY COUNTS

AND CONTROL,SPEED OF SERVICE,LABOR CONTROL,MONTHLY CHANGE OVER,BANK

RUNS,ORDERING,FOOD SAFETY AND TEMP CHECKS,CLEANING,DAILY PAPER WORK

Assistant General Manager

CHECKERS DRIVE IN, - West Palm Beach, FL - March 2009 to September 2011

CUSTOMER SERVICE,MANAGE OTHERS,OPEN,CLOSE,ORDERING,HIRE,TRAIN,MONTHLY CHANGE

OVER,SPEED OF SERVICE,CASH HANDLE AND COTROL,INVENTORY COUNTS AND

CONTROL,LISTEN AND UNDERSTAND CUSTOMER NEEDS,CLEANING,STOCKING,DAILY

REPORTS,WEEKLY MEETINGS,UP SELLING

Supervisor

SUNOCO INC, - Palm Beach Gardens, FL - November 2007 to March 2009

CUSTOMER SERVICE,MANAGE OTHERS,OPEN,CLOSE,ORDERING,HIRE,TRAIN,MONTHLY CHANGE

OVER,SPEED OF SERVICE,CASH HANDLE AND COTROL,INVENTORY COUNTS AND

CONTROL,LISTEN AND UNDERSTAND CUSTOMER NEEDS,CLEANING,STOCKING,DAILY

REPORTS,WEEKLY MEETINGS,UP SELLING,PRICE CHANGES,MONTHLY ADUITS

Customer Service Manager

WINN DIXIE STORES - Lake Park, FL - August 2005 to November 2007

CUSTOMER SERVICE,MANAGE OTHERS,OPEN,CLOSE,ORDERING,HIRE,TRAIN,MONTHLY CHANGE

OVER,SPEED OF SERVICE,CASH HANDLE AND COTROL,INVENTORY COUNTS AND

CONTROL,LISTEN AND UNDERSTAND CUSTOMER NEEDS,CLEANING,STOCKING,DAILY

REPORTS,WEEKLY MEETINGS,UP SELLING,CASH OFFICE,FRONT END OF STORE,OVERIDES

Assistant Store Manager

CIRCLE K FOOD STORES - Fort Pierce, FL - May 2002 to August 2005

CUSTOMER SERVICE,MANAGE OTHERS,OPEN,CLOSE,ORDERING,HIRE,TRAIN,MONTHLY CHANGE

OVER,SPEED OF SERVICE,CASH HANDLE AND COTROL,INVENTORY COUNTS AND

CONTROL,LISTEN AND UNDERSTAND CUSTOMER NEEDS,CLEANING,STOCKING,DAILY

REPORTS,WEEKLY MEETINGS,UP SELLING,MONTHLY ADUITS,PRICE CHANGES

EDUCATION

HIGH SCHOOL DIPLOMA in GENERAL STUDIES

WEST WOOD HIGH - Fort Pierce, FL

1995 to 1998

CERTIFICATIONS

Servsafe Certification

June 2010 to Present

GOOD TIL JUNE 2015

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