test manager

Krithika R

Tel.: (Res.) +91-80-495***** (Mobile) +91-998*******; Email:

********.*****@*****.***

To work in an esteemed organization, which believes in delivering high

quality ethical work culture and provides an exciting and challenging

environment to explore new dimensions of my knowledge base and

opportunities for growth in Test Management.

PROFESSIONAL PROFILE

Responsible for delivering high quality products through continuous

improvement, strategic leadership and Customer-Centric focus.

Highly ambitious, focused and result-oriented Leader currently

handling a team size of 50+ have a rich experience is building the

team from the scratch. Designated as Senior Project Manager, playing

the role of Test Department head handling multiple testing teams.

Exceptional focus, follow-through and coordination skills with E2E

customer focus. Proven ability to develop and mange project schedules,

and known for working well with cross-functional team to achieve on-

time project completion

Provided technical guidance in deploying Test automation factory in my

team, coupled with Selenium and achieved 30% efficiency improvement.

Have rich experience in handling ODC engagements, Recruitments,

Competency development and handling cross cultural teams.

Technically supported the team in test analysis, upgrade and

reliability test methods

Established Risk Based test and Exploratory test method.

Involved in testing Web services, mobile application testing

CORE COMPETENCIES

Test Group Management

< Test Engineering manager for the Platform teams

< Driving Test Department function, business plans and quality improvement

actions across different product teams

< Lead Test Centre of Excellence [COE] - Automation COE, Solution testing

(Integration testing)

< Organised and participated in various test forum and conferences (Test

Conference, Automation conference etc)

< Co-ordinate with the tools team in building new test related tools and

also promoting various efficiency improvement tools across different test

teams

< Continuous streamlining and optimization of Test labs ( Procurement and

efficient usage and sharing of lab resources) across various teams

(including ODC)

< ODC setup initiation, process and goal definition with key entry and exit

criteria for UAT

Test Management

< Adept at overseeing all facets of E2E Test lifecycle

< Experience in both CMM and Agile project management[Scrum]

< Driven project goals and efficiency improvement actions across different

teams by analysing various test metrics

< Effective Cost management by eliminating wastes, automation of repeated

tasks and optimizing the resource usage

< Perform Root cause analysis and suggest defect preventive actions and

quality improvements at Project level

< Handle urgent maintenance tasks by close interaction with customer and

ensure on-time delivery and enhance customer satisfaction

< Rich experience in test takeover, build and establish the team from the

scratch.

Project Quality Management

< Conduct Independent Project Assessment by planning and performing audits

and quality assurance reviews for all functions involved in the project.

< Support to organize and contribute to project phase kick-off meetings,

milestone reviews, decision reviews and risk management.

< Educate the whole project team about overall project Customer

Satisfaction & Quality goals, the impact of the customer satisfaction on

the business results and the quality assurance activities.

< Ensure that metrics are regularly collected, analyzed and the results

compared with the targets.

< Carry forward the Defect preventive action and proposed lessons learnt in

the project to enhance the quality

< Assess the risk and proposes corrective / preventive actions for

requested deviations from the processes to be followed.

People Management

< Oversee manpower planning, interviewing, performance management, training

& counselling.

< Clear Succession plan with a structured Competency development plan

< Leading a team strength of 50+ with 2 project managers and 2 Technical

leader reporting to me

CAREER HIGHLIGHTS

From Jul'2011 with Huawei Technologies Bangalore as Senior Project Manager

< Major Achievements

o Handling the Test management of Platform team[ IMS, UAP]

o Handling the Test Department level BPs and driving Test

development across teams

Jul'2009 - Jun'2011 with Huawei Technologies Bangalore as Project Manager

< Major Achievements

o Took over product teams [VGS SCG, NAT] from HQ (with a size of

10 test members) with the E2E responsibility of overseas

projects - Build the team to a size of 25+ and groomed ODC team

of size 15+

o ODC setup (with CTS, and Mindtree) and Handover of RBT projects

o Automation and CI setup reduced the regression time and save 40%

effort

o Certified products on Security parameters for various Indian and

European Customers

< Handling the tough customer deadlines with the ODC team

< Derive a clear Takevoer guidelines and checklist to ensure smooth

Takeover and handover of products / projects

Jan'2008 - Jun'2009 with Huawei Technologies Bangalore as Senior Project

Leader

< Major Achievements

o Key member in Successful hand-over of CRBT solutions with

excellent quality for Dialog Srilanka for a successful migration

and cut-over project

o Key member in maintaining the Residual defect under control and

ensuring that the challenging PRS SLA's are met

o Provided E2E lead time reduction plan by introducing Pre-SDV

concept, thereby ensuring early release to customer

o Achieved good automation percentage of non-GUI modules with

specific framework development and ensure good re-use percentage

< Responsible for the Test Projects of Dialog Srilanka, MTN Iran, Reliance

India, Turkcell Turkey for CRBT product

< Also handled the roadmap projects with the enhanced features with great

quality

< Handling the tough customer deadlines with accurate planning and great

coordination with the internal teams

< Also handled the customers from the headquarters and helped the team in

achieving the challenging quality goals

< Driven improvement measures in the development testing and requirement

analysis

< Handling a team of 18 members across various projects

Dec'2006 - Dec'2007 with Huawei Technologies Bangalore, India as Technical

Project Leader

o Major Achievements

o Provided test estimates, test planning, highlighting the risks

and implementing defect prevention techniques

o Implemented some of the good Test design techniques thereby

ensuring greater coverage

o Managed the PRS activities with the available resource and MC

< Was responsible for the team performance, taking care of skill matrix,

performance appraisal and milestone monitoring.

Feb'2006-Nov'2006 with Siemens Communications Bangalore, India as Senior

Software Engineer

< Major Achievements

o Senior test engineer in testing Network Management System

o Handled a Team size of 5 engineers

o Played the Technical lead role in analysing the requirement and

mentoring the team members

< Was responsible for the coordinating the team, estimating and ensuring

quality delivery of the project

Mar'2003-Feb'2005 with Alcatel India (P) Ltd., Chennai, India as Module

Leader Channel Associated Signalling / Access Signalling

< Major Achievements

o Technical Leader for V5 signalling. As a Technical leader for

V5, developed and Tested customer requirements, involved in

system definition and designed new strategies for the

implementation of customer requirements

. Alarm mechanism for customer to know the status of V5 link

and V5 subscribers

. Migrate V52 signalling from A1000 S12 to MGC 5020

o Module Leader for Channel associated Signalling and Number 5

signalling

o Involved in the Acceptance testing along with the Customer of

Telecom Italia

o Was lead developer for developing a requirement that costs

250pw.The requirement was to develop CAS architecture for china.

Aug'2000-Feb '2003 with Alcatel Chennai, India as Software Engineer

< Major Achievements

o Designed and tested CAS signalling modules for various customer

projects

o Extensively travelled and worked with various customer teams

Key Skill Areas:-

Domain : Telecom, Switching and Routing, User Access Detection and

Control,Policy Control, Testing, VAS, IMS

Tools:- SOAPUI, Selenium

Protocols: SS7, SIP, IMS, HTTP, TCP/IP, WLAN

Key Recognitions at Huawei Technologies Bangalore, India

o Best Manager award - 2011

o Rated best manager in the performance Management survey - 2011

o Best Test team award (Level 1) - 2010

o COO incentive award for Efficiency improvement - 2010

o COO Incentive award for Lab optimization and cost saving of 27000 USD

- 2009

o Women Achiever of the year 2008

PROFESSIONAL TRAININGS

< NLIP Training for Leaders

< Personal software process training (PSP)

< Training on Time management

< 7 Thinking Hats Training

< Corporate Etiquette training

< Interviewing Skills training

< Huawei Agile Certification

ACADEMIC CREDENTIALS

< Bachelor of Engineering, ECE, Sri Sairam Engineering college, Madras

University, 1996 - 2000. With overall aggregate of 75.87%

< HSC : AVM Sri Sankara Vidyalaya matriculation higher secondary school,

aggregate: 89.41%

< SSLC : Sri Sankara Vidyalaya matriculation higher secondary school,

aggregate: 83.45%

PERSONALVITAE

Date of Birth: 28th April 1979

Passport No: G6891348

Marital Status : Married

Address: JC 403, Salarpuria Greenage, Hosur Main Rd, Bommanahalli,

Bangalore - 560068

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