Customer Service Sales
Resume:
*** ********* ******, *** ****, CA *****((***)
408-***-****(*****.*****.******@*****.***
Susan Perez-Taylor
Objective
Seeking a management position that will benefit from my years of
experience in production operations and inspection, including product
design, purchasing, inventory control, document control, QC/QA, and
customer service, utilizing my excellent multiple skills to help meet
timelines, maintain quality requirements and maximize company
productivity and customer satisfaction.
Experience
Rucker & Kolls Milpitas, CA 03/2008 to
Inc. Present
Technical Sales Support/Production Manager
Interface with Sales Team and customers to resolve technical and
quality issues.
Develop testing technology for customer products.
Write and implement production and inspection test processes, training
of operators in said processes.
Support Sales Team with quotes, prepare order form, enter sales orders
and track progress through all steps of Production and Quality
Control/Assurance.
Implementation of ISO processes.
Supplied customers with timely communications including technical
support, as well as build status and any pricing changes.
Operations, inspection, and technical support for international and
domestic manufacturing sites.
Rucker & Kolls Milpitas, CA 11/1999 to
Inc. 03/2008
Production Manager
Responsible for all production operations of a $2.7M semiconductor
wafer test board manufacturer.
Set up international manufacturing operations in Mexico and
Philippines, set up domestic manufacturing operations in Texas.
Control of production schedule.
Purchasing
Stockroom/Shipping/Receiving
Product Design
Quote, prepare order form, enter sales orders and supervise
manufacturing team through to end of production and shipping of
product.
Supplied sales with timely communications including technical support,
build and delivery status.
Oversaw personnel of 25+ manufacturing operators at multiple site
locations.
Skills and attributes
Management of personnel
Excellent problems solving skills
Ability to perform under pressure
Strong advocate of teamwork
Knowledge with Microsoft office Excel, Word, and Microsoft Outlook
Knowledge of QuickBooks, PCMRP
Able to type at 45+ words per minute
Bilingual Spanish
References
References are available upon request.
Susan Perez-Taylor
755 Spindrift Street
San Jose, CA 95134
*****.*****.******@*****.***
skype: susan.perez.taylor
9-15-14
Dear Hiring Manager,
Please accept my resume as application for the position of Production
Supervisor.
I have managerial experience all areas of operations activities,
including but not limited to:
Personnel responsibilities, hiring, disciplinary
Customer Service/Sales
Technical Support, internal and customer
Production Scheduling
Performance and tracking
Operator training
Operations procedure writing
Oversight of assembly drawings
Materials purchasing
Oversight of Inventory Control
Oversight of Quality Department: Q/C,Q/A, RMA, CAR, PAR
I have excellent communication skills, I am flexible and work well
with all departments. I am willing to relocate/travel if needed. I
believe that I would be an asset to the organization in this position.
I am free at your convenience for an interview and would appreciate
the opportunity to review my qualifications for this position.
Sincerest regards,
Susan Perez-Taylor
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